1 to 1 of 1 Support Engineer Jobs in the Isle of Wight with Remote Work Options

Software Support Engineer/Technical Support Engineer/required to join a globally known business working within the software solution and process automation industry. They are looking for a Software Support Engineer/Technical Support Engineer to assist with customers' issues, troubleshoot … be commutable from Southampton. PACKAGE - Salary flexible depending on experience - 37 hours per week - 25 days including Bank Holidays - Pension - Hybrid working The Software Support Engineer/Technical Support Engineer role: Provide support to customers and engineers via email, telephone and Microsoft Teams. Deal with … customer tickets within a short timeframe to uphold company efficiency. Software support through troubleshooting, fault investigation, diagnose issues. Regular training with the various products and upgrades. Be proactive with customers, recommend improvements and solve problems. Using various databases and networks. Deploy, update and configure software packages and solutions. The more »