2 of 2 Remote/Hybrid Microsoft 365 Jobs in Jedburgh

other anomalies Investigate and resolve system alerts before they impact client operations Support the ongoing management and deployment of Proactive Customer Solutions such M365 Protect, Patching etc. Log, manage and update cases using the ITSM platform, ensuring timely resolution and documentation Collaborate with clients to gather necessary information, perform root … platforms (VMWare, Hyper-V) Experience with Microsoft 365 and related backup/recovery strategies Strong experience in cloud technologies such as M365, Azure, Intune, SharePoint. Excellent troubleshooting and analytical skills Ability to communicate technical issues clearly to both technical and nontechnical stakeholders Understanding of monitoring tools ...

configuration drift, you minimise customer risk, maintain compliance and support seamless business continuity. Support the ongoing management and deployment of Proactive Customer Solutions such M365 Protect, Patching etc. Collaborate with clients to gather necessary information, perform root cause analysis and implement preventative solutions Analyse backup job reports, success rates … platforms (VMWare, Hyper-V) Experience with Microsoft 365 and related backup/recovery strategies Strong experience in cloud technologies such as M365, Azure, Intune, SharePoint. Understanding of monitoring tools and RMM platforms Worked in an IT or Telecom Managed Service environment previously. Relevant vendor or industry qualifications ...