1stLine Support Engineer – Kent – Consultancy - £25,000-£30,000 + Excellent Benefits Overview: An exciting opportunity has arisen to join an award-winning IT consultancy as a 1stLine Support Engineer. This client-facing role … is ideal for a proactive and customer-oriented individual who thrives in dynamic environments and enjoys solving technical problems across a variety of industries. As a Service Desk FirstLineEngineer, you will act as the first point of contact for clients, delivering technical support and troubleshooting assistance via phone, email, and chat. You'll play … and communicate clearly with end-users. Contribute to documentation and knowledge base articles. Collaborate with other IT teams to support seamless service delivery. Essential Skills & Experience: Experience in a 1stLine Support or Service Desk role. Strong troubleshooting skills across Windows, macOS, hardware, and basic networking. Excellent communication and customer service skills. Familiarity with ticketing systems and More ❯
1stLine Support Engineer – Kent – Consultancy - £25,000-£30,000 + Excellent Benefits Overview: An exciting opportunity has arisen to join an award-winning IT consultancy as a 1stLine Support Engineer. This client-facing role … is ideal for a proactive and customer-oriented individual who thrives in dynamic environments and enjoys solving technical problems across a variety of industries. As a Service Desk FirstLineEngineer, you will act as the first point of contact for clients, delivering technical support and troubleshooting assistance via phone, email, and chat. You'll play … and communicate clearly with end-users. Contribute to documentation and knowledge base articles. Collaborate with other IT teams to support seamless service delivery. Essential Skills & Experience: Experience in a 1stLine Support or Service Desk role. Strong troubleshooting skills across Windows, macOS, hardware, and basic networking. Excellent communication and customer service skills. Familiarity with ticketing systems and More ❯
the job poster from Intec Select Tech Recruiter & Principal Account Manager at Intec Select Overview: An exciting opportunity has arisen to join an award-winning IT consultancy as a 1stLine Support Engineer. This client-facing role … is ideal for a proactive and customer-oriented individual who thrives in dynamic environments and enjoys solving technical problems across a variety of industries. As a Service Desk FirstLineEngineer, you will act as the first point of contact for clients, delivering technical support and troubleshooting assistance via phone, email, and chat. You'll play … with SLAs and communicate clearly with end-users. Contribute to documentation and knowledge base articles. Collaborate with other IT teams to support seamless service delivery. Experience in a 1stLine Support or Service Desk role. Strong troubleshooting skills across Windows, macOS, hardware, and basic networking. Excellent communication and customer service skills. Familiarity with ticketing systems and More ❯
Job Role: 1stLine Network Engineer Location: West Malling Salary: 26,000 Are you passionate about technology and ready to kickstart your IT career? Join our dynamic team as a 1stLine Network Engineer and become the first point of contact for all network-related issues! Key Responsibilities: Provide first … line technical support to resolve network issues for clients. Monitor, troubleshoot, and escalate network incidents. Assist with basic network configurations (routers, switches, firewalls). Maintain accurate documentation of incidents and solutions. What We're Looking For: Basic knowledge of networking protocols (TCP/IP, DNS, DHCP). Excellent communication and problem-solving skills. Eagerness to learn and grow More ❯
Job Role: 1stLine Network Engineer Location: West Malling Salary: £26,000 Are you passionate about technology and ready to kickstart your IT career? Join our dynamic team as a 1stLine Network Engineer and become the first point of contact for all network-related issues! Key Responsibilities: Provide first … line technical support to resolve network issues for clients. Monitor, troubleshoot, and escalate network incidents. Assist with basic network configurations (routers, switches, firewalls). Maintain accurate documentation of incidents and solutions. What We're Looking For: Basic knowledge of networking protocols (TCP/IP, DNS, DHCP). Excellent communication and problem-solving skills. Eagerness to learn and grow More ❯
