1 of 1 Remote/Hybrid Asana Jobs in Kent

Remote Technical Support Agent - UK

Location
Dover, Kent, United Kingdom
Yotpo, and Recharge. Reproduce issues using device simulators, Proxyman or Charles, browser dev tools, and log readers. Capture clean repro steps and well scoped Asana tickets so engineering can act fast. Use AI daily as part of how you work. Agents for research and debugging, and your judgment on what … using tools like Proxyman, Xcode and Android simulators, and browser dev tools. Proficiency with helpdesk platforms (Intercom, Zendesk, or Gorgias) and ticketing tools like Asana or Jira. Excellent written and verbal communication, with the ability to make complex technical issues feel simple to a non-technical merchant. Disciplined ticket hygiene ...