Experienced Software Customer Service Specialist
sevenoaks, south east england, united kingdom
Hybrid/Remote Options
Hybrid/Remote Options
Software Works for You Ltd
day issues and guide customers through the best way to use the platform. Support new users with onboarding, configuration, and getting started confidently. Handle routine account tasks such as billing queries, subscription questions, and user access. Improve the Customer Experience: Spot recurring questions and help update FAQs, guides, and help articles. Provide insights to the product team to help improve More ❯
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