5 of 5 Remote Customer Experience Jobs in Kent

wider IT team to migrate services from on-prem to cloud. Communicate effectively to ensure a controlled approach for all changes. Provide advice to customer-facing departments & teams to assist with customer inquiries. Share knowledge with the wider IT team to ensure operational resilience. Provide weekly progress updates … on long-term projects. Create & maintain strong documentation on delivered solutions. Experience and Skills Required Essential Requirements: Moderate MS Azure knowledge. Experience with Infrastructure as Code practices (Terraform preferred). Experience with Entra ID (Azure AD). Experience with Windows Server, Linux & Containers. Exposure to 'git … occasion, perform out-of-hours activities on critical resources. Excellent attention to detail and an eye for consistency. Excellent problem-solving skills. Desired Skills & Experience: Experience with other cloud vendors, such as AWS or GCP. Experience with Atlassian products, such as Jira & BitBucket. Experience in scripting More ❯

Winner of the Investors in Sales 2023 and Winner of the PrintIT Awards for Employee Experience 2021, Apogee Corporation provides Managed Workplace, Managed Print and Managed IT Services with Europe's Largest Multi-Brand solution. As an independent subsidiary of HP Inc, we have the advantage of being part … home based to suit the day ahead. You will work alongside an Account Manager and build up relationships to be able to manage the customer yourself. This role does offer good progression opportunities based on your performance. Please note you will be expected to travel to the London office … Your responsibilities include: Managing client retention and needs of every customer. Tracking contracts that are soon to be expired and contacting customers. Responding to customer queries and addressing sales complaints in a timely manner. Having financial awareness to deliver justified proposals. Analyzing customer feedback and developing new techniques More ❯

at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless. Job Summary Customer Services Service Desk Coordinator Location: Aylesford, Maidstone Hours: Monday to Friday 8am - 5pm, 8.30am - 5.30pm and 9am - 6pm - 3 days office, 2 days remote … and managed effectively, ensuring SLAs and KPIs are consistently achieved and our customers receive a high-level dedicated service. Monitoring and maintaining of bespoke customer portals Logging service calls on internal systems Liaising with internal departments and external suppliers Liaising with customers contacts Creating and running regular and ad … hoc reports in Excel Analysing and challenging monthly performance data Experience and Skills Required You would have worked in a customer services role previously. You will have excellent customer service skills with the ability to communicate effectively with both internal colleagues and external customers. Have the ability More ❯

Senior Product Manager who's ready to join the team driving it onwards and upwards! Someone who thrives in fast-moving environments, champions the customer, and delivers razor-sharp execution. The Role: Identity Trailblazer (aka Senior Product Manager) We're looking for a Senior Product Manager to take ownership … What You'll Be Owning (and Crushing): Set the Vision Craft and evolve a product roadmap that aligns with business goals and solves real customer problems. Identify new opportunities, market trends, and compliance shifts to keep us ahead of the curve. Be the Voice of the Customer Dive … and smart. Prioritize ruthlessly using data, ROI, cost of delay, and a sprinkle of intuition. Optimize for performance, usability, and fraud prevention without sacrificing customer experience. Leveraging AI and emerging technologies to solve complex problems, improve customer experiences, and deliver scalable solutions. Drive Product Success Define, track, and More ❯

Our client is seeking a skilled Customer Service Sales Executive . The role is offered as a full-time permanent position, working from home one day a week (currently Friday). Compensation and Benefits Salary: excellent salary and benefits Location: Dartford Hours: 8.30 am to 5.00 pm Benefits include … Rota basis. Role Overview Working in a team of 5, the overall purpose of the role is to grow sales and ensure an excellent customer experience. The key responsibilities include building strong and sustainable relationships with customers, acting as a trustworthy advisor, delivering excellent customer service, and proactively … Centres and Operations to ensure smooth transactions. Performance Metrics Average Order Value Value Conversation Rate Conversation Rate/Quote Hit Rate Quote Follow Up Customer Satisfaction Other agreed KPI's Qualifications and Skills Relevant education and/or relevant work experience Fluent in English - both in writing and More ❯