Sandwich, Kent, South East, United Kingdom Hybrid / WFH Options
CYBERFORT LIMITED
Job Title: Service Desk Administrator Reporting to: Service Desk Manager Location: Ash (Kent) - Hybrid working with 2-3 days in the office per week Hours of Work: 37.5 per week (shift pattern shifts 8.30 17.00, 9.00 17.30, 9.30 18.00) Reward Package: - 25 days annual holiday + Birthday off … Opportunities Continuous learning and career development opportunities - Company Pension Scheme - Private medical Cover - Life Assurance - Extensive non-taxable benefits The role: Reporting to the Service Desk Manager you will be part of a team responsible for the logging, resolving or escalation of all requests to the IT Service Desk, ensuring that all incidents, requests and problems are resolved within targeted service levels. The Service Desk is a busy and stimulating working environment and your focus is providing customers and colleagues with the best possible level of service. This role will suit someone who is confident More ❯
Dartford, London, United Kingdom Hybrid / WFH Options
Bridge Recruitment UK Ltd
IT SERVICE DELIVERY MANAGER DARTFORD CIRCA 55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an IT SERVICE DELIVERY MANAGER to join their expanding team. This Company is a business to business and systems development consultancy, optimising … and infrastructure systems for organisations. They have been rated as a world leader in data governance application software. THE OPPORTUNITY Seeking an experienced IT SERVICE DELIVERY MANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as acting as a … primary interface with key strategic accounts. As IT SERVICE DELIVERY MANAGER you will be responsible for planning and directing daily operational activities within the service delivery teams. Additional responsibilities will include: Act as the main contact for key stakeholders across strategic accounts Undertake customer operational serviceMore ❯
Dartford, Kent, United Kingdom Hybrid / WFH Options
Bridge Recruitment UK Ltd
IT SERVICE DELIVERY MANAGER DARTFORD CIRCA £55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an IT SERVICE DELIVERY MANAGER to join their expanding team. This Company is a business to business and systems development consultancy, optimising … and infrastructure systems for organisations. They have been rated as a world leader in data governance application software. THE OPPORTUNITY Seeking an experienced IT SERVICE DELIVERY MANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as acting as a … primary interface with key strategic accounts. As IT SERVICE DELIVERY MANAGER you will be responsible for planning and directing daily operational activities within the service delivery teams. Additional responsibilities will include: Act as the main contact for key stakeholders across strategic accounts Undertake customer operational serviceMore ❯
Dartford, Kent, United Kingdom Hybrid / WFH Options
React Recruitment Ltd
Our client is seeking a skilled CustomerService Sales Executive . The role is offered as a full-time permanent position, working from home one day a week (currently Friday). Compensation and Benefits Salary: excellent salary and benefits Location: Dartford Hours: 8.30 am to 5.00 pm Benefits … Rota basis. Role Overview Working in a team of 5, the overall purpose of the role is to grow sales and ensure an excellent customer experience. The key responsibilities include building strong and sustainable relationships with customers, acting as a trustworthy advisor, delivering excellent customerservice, and … Centres and Operations to ensure smooth transactions. Performance Metrics Average Order Value Value Conversation Rate Conversation Rate/Quote Hit Rate Quote Follow Up Customer Satisfaction Other agreed KPI's Qualifications and Skills Relevant education and/or relevant work experience Fluent in English - both in writing and speaking More ❯
Maidstone, Kent, United Kingdom Hybrid / WFH Options
Apogee
being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business … at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless. Job Summary Customer Services Service Desk Coordinator Location: Aylesford, Maidstone Hours: Monday to Friday 8am - 5pm, 8.30am - 5.30pm and 9am - 6pm - 3 days office, 2 days … remote working after probation. The role of Service Desk Coordinator is to ensure that our priority clients' accounts are monitored and managed effectively, ensuring SLAs and KPIs are consistently achieved and our customers receive a high-level dedicated service. Monitoring and maintaining of bespoke customer portals Logging serviceMore ❯
Sittingbourne, Kent, United Kingdom Hybrid / WFH Options
Morgan Jones Recruitment Consultants
values innovation, integrity, and long-term partnerships. Employee Benefits: 33 days annual leave, including bank holidays Hybrid working Birthday leave after one year s service Flexible Cash Scheme available after 3 months, with enhanced benefits after 5 years Long Service Holiday And much more The Role: As a … Business Development Manager, you will be responsible for managing and expanding our client s international customer base. Your key focus will be on identifying and securing new business opportunities while nurturing relationships with distributors, agents, and sales partners across designated export markets. Key Responsibilities: Develop and implement sales & marketing … initiatives, including trade shows, exhibitions, and training programs Ensure compliance with data protection, health & safety, and company policies Collaborate with internal teams to enhance customerservice and product offerings Travel internationally up to 40% of the time to meet clients and attend industry events What We re Looking More ❯
Maidstone, Kent, South East, United Kingdom Hybrid / WFH Options
Apogee Corporation**
paced and dynamic Helpdesk team, the role of Helpdesk Technician aims to resolve printing, network and services issues remotely, delivering an efficient and effective customerservice to our clients, focussed on exceeding expectations Using remote access software to assist our clients in diagnosing and resolving software related faults … Professional Services teams to solve intricate technical cases. Mentor Level 2 technicians, providing feedback from their escalations to Level 3 Ensure client satisfaction. Escalate service requests that cannot be met within agreed service levels. Timely communication with clients, keeping them informed of incident progress, notifying them of impending More ❯
Maidstone, Kent, United Kingdom Hybrid / WFH Options
French Selection
The company: A well-established British designer and producer of audio products sold globally Main duties: To deliver technical support to customers providing outstanding service The role: - Respond to enquiries via email, phone and live chat - Provide product support to customers and distributors - Deliver technical troubleshooting - Be responsible for … standard - Engage in professional development as required The candidate: - Fluent in Dutch (written and spoken) essential - Experience in technical or product support required - Great customerservice experience (B2C) - Excellent communication skills - High attention to detail with good problem solving skills - Car owner due to location of client The More ❯
Maidstone, Kent, United Kingdom Hybrid / WFH Options
French Selection
The company: A well-established British designer and producer of audio products sold globally Main duties: To deliver technical support to customers providing outstanding service The role: - Respond to enquiries via email, phone and live chat - Provide product support to customers and distributors - Deliver technical troubleshooting - Be responsible for … The candidate: - Fluent in French (written and spoken) essential - Fluency in an additional language a bonus - Experience in technical or product support needed - Great customerservice experience (B2C) within the electrical field preferred - Excellent communication skills - High attention to detail with good problem-solving skills - Car owner due More ❯
Maidstone, Kent, United Kingdom Hybrid / WFH Options
French Selection UK
Engage in professional development as required Candidate's Profile: Fluent in Dutch (written and spoken) essential Experience in technical or product support required Great customerservice experience (B2C) Excellent communication skills High attention to detail with good problem solving skills Car owner due to location of client More ❯
Maidstone, Kent, United Kingdom Hybrid / WFH Options
French Selection UK
s Profile: Fluent in French (written and spoken) essential. Fluency in an additional language a bonus. Experience in technical or product support needed. Great customerservice experience (B2C) within the electrical field preferred. Excellent communication skills. High attention to detail with good problem-solving skills. Car owner due More ❯
Chatham, Kent, South East, United Kingdom Hybrid / WFH Options
Intertek
verbal communication skills Highly organised with strong attention to detail Flexibility and resilience to meet the demands of the role Ability to demonstrate exceptional customerservice A team player, able to work alongside colleagues and clients to deliver work A proactive approach to acquiring new skills and a More ❯
Maidstone, Kent, United Kingdom Hybrid / WFH Options
Apogee
being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business … wider IT team to migrate services from on-prem to cloud. Communicate effectively to ensure a controlled approach for all changes. Provide advice to customer-facing departments & teams to assist with customer inquiries. Share knowledge with the wider IT team to ensure operational resilience. Provide weekly progress updates … Experience with Atlassian products, such as Jira & BitBucket. Experience in scripting or programming languages, such as PowerShell or Python. Experience with AKS (Azure Kubernetes Service). Experience with Endpoint Management, such as Intune. Benefits: Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly More ❯
Maidstone, Kent, United Kingdom Hybrid / WFH Options
Apogee
being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. We are committed to our sustainability objectives and are involved in frequent community and charity initiatives to support our vision. We are passionate … home based to suit the day ahead. You will work alongside an Account Manager and build up relationships to be able to manage the customer yourself. This role does offer good progression opportunities based on your performance. Please note you will be expected to travel to the London office … Your responsibilities include: Managing client retention and needs of every customer. Tracking contracts that are soon to be expired and contacting customers. Responding to customer queries and addressing sales complaints in a timely manner. Having financial awareness to deliver justified proposals. Analyzing customer feedback and developing new techniques More ❯
Tunbridge Wells, Kent, United Kingdom Hybrid / WFH Options
Logistics UK
the biggest business groups in the UK, representing the entire industry with members from road, rail, sea, and air sectors, as well as freight service buyers like retailers and manufacturers whose success depends on efficient goods movement. An effective supply chain is vital to Keep Britain Trading, impacting over … to educate customers and staff. Organise focus groups and gather insights to inform future product developments. Ensure seamless integration and usability to deliver outstanding customer service. Experience & Skills Experience: Product development, Product Ownership, or project management. Technical Know-How: Working with developers, delivering projects on time and within budget. More ❯