ITSupportAnalyst – Up to £40,000 + Good Benefits Location – Canterbury, Kent Our client is looking for an ITSupportAnalyst to join it's small and busy IT Services team. This is a far-reaching role that would suit a … strong all-round technical supportanalyst/support engineer that enjoys a varied role. The ITSupportAnalyst will be part of the team supporting approx. 600 – 650 users across multiple sites. You'll provide a mix of 2nd/3rd line BAU support … Good customer service skills for user facing and external supplier facing customers Good Understanding Networking TCP/IP Good understanding of server and other IT and networking hardware Security- Best Practice AV and endpoint security Security- O365/Azure AD – Web & Email Windows Server 2016-2022 VMWare or Hyper More ❯
As an ITSupportAnalyst , your role will be to provide IT helpdesk (1st and 2nd line) support to over 200 users performing daily network tasks and to ensure the IT service is consistent and adequately supported. Your working hours will be Monday through … Friday, 8am-5pm, with an hour for lunch. You will be required to provide weekend support on a rota basis. Due to the location of our client, you will need to have access to your own vehicle. ITSupportAnalyst Key responsibilities include: Install, maintain, and … upgrade all IT-related equipment across the business Provide general support and excellent service to all users, and to deal with support queries effectively and in good time in order to reduce staff downtime Ensure that company servers are up and running and that systems have been More ❯
3rd Line ITSupportAnalyst Up to £40,000 + Good Benefits Location Near Canterbury, Kent Our client is looking for a new 3rd Line ITSupportAnalyst to join its small and busy IT Services team. This is a far-reaching role … that would suit a strong all-round technical supportanalyst/support engineer that enjoys variety and always having something to do. The ITSupportAnalyst will be part of the team supporting approx. 600 650 users across multiple sites. You will provide software … and hardware technical support at a 3rd line level for Group wide systems within the Data Centres and services to the customer. With a wide remit that leans more towards overseeing the building, maintaining and administration of the data centre, virtualisation, server, SAN storage, backup, systems and security aspects. More ❯
ITSupportAnalyst ERP, Dynamics NAV We are looking for an experience support individual who is keen to progress their IT career. The role we have will be joining a team who are responsible for the support and maintenance of their ERP system, currently … Dynamics NAV with plans to move over to Business Central. This is a generic support role, monitoring the mailbox, responding to user queries as well as performing system diagnostics to identify root causes and provide fixes. You will be supporting users with new developments across the ERP System, setup … advantage. Experience of working with senior management and external suppliers to ensure a smooth service across the business. Maintain the reporting system to ensure it continues to run successfully. More ❯
