6 of 6 Remote/Hybrid ITIL Jobs in Kent

Excellent communication, stakeholder management, and presentation skills. Strong organisational, leadership, and problem‐solving abilities. Experience using CRM, service management, and reporting platforms. CTS certification. ITIL Foundation or higher. PMP, PRINCE2, or equivalent certification. Experience within AV Managed Services or Systems Integration environments. Knowledge of Microsoft 365 collaboration technologies. Key Performance ...

scale customer contact centres handling high volumes of tickets or queries. Strong knowledge of IT Managed Services, Managed Print Solutions, and multi‐vendor environments. ITIL v4 certified with knowledge of ISO20000-1 standards. Proven track record in managing organisational change and driving transformation initiatives. Excellent communicator with strong stakeholder management ...

within an enterprise environment, with strong troubleshooting, communication, and project delivery skills. Certifications such as CCNA/CCNP, Aruba, Check Point, Fortinet, F5, or ITIL would be advantageous. What youll receive: A competitive salary Company car allowance of £7,000 or Company Car Eligible for company bonus scheme Generous holiday ...

this role, you will have at least six years' experience in IT Change Management or Change Enablement, together with a strong understanding of ITIL principles, particularly Change Enablement and Release and Deployment Management. You will possess proven experience in risk assessment, impact analysis, and configuration management, as well as excellent … platforms such as ServiceNow would be advantageous. Applicants should hold a degree in Information Technology, Computer Science, or a related discipline, along with an ITIL v4 Foundation certification. A cloud-based certification in AWS, Microsoft Azure, or Google Cloud Platform is highly desirable. This is an excellent opportunity ...

that strengthen service resilience and prevent future incidents. We're looking for someone with proven experience in Major Incident Management, a strong understanding of ITIL best practices, and the confidence to lead complex incidents involving multiple stakeholders. Exceptional communication skills are essential, as you'll be responsible for providing clear ...

performance and operational excellence. We're looking for someone with significant experience working within a complex IT service environment and a strong understanding of ITIL Service Management principles. You will ideally have experience defining Service Design and Transition frameworks, introducing new services into live operations and working closely with project … within outsourced managed service environments. You will also possess excellent analytical and problem-solving skills, strong organisational abilities and confidence using Microsoft Office applications. ITIL qualifications, experience with change, problem and major incident management, and degree-level education or equivalent professional experience are advantageous. Most importantly, you will demonstrate ...