4 of 4 Remote ITIL Jobs in Kent

members. What you'll be doing Delegate tasks and monitor the IT team's performance, providing coaching, support, and regular appraisals to drive improvement. Ensure all work aligns with ITIL standards and conduct regular IT audits in collaboration with Risk and Compliance. Lead risk assessments and implement risk control strategies to strengthen IT operations. Organise training and development sessions to More ❯

with key software/hardware partners such as Microsoft and AvePoint.Knowledge of incident, change, and problem management disciplines; experience with the Remedy ITSM application toolset. Desired Skills/Experience: ITIL Certification and a solid understanding of ITIL principles, functions, and processes is a plus.Experience with server, storage, and network technologies. If you are ready to take on this exciting challenge More ❯

learners to learn. As one of a team of IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to … deploy tools - Microsoft and Apple devices Basic Operational knowledge of Microsoft 365 and/or Google Workspace Technical knowledge and experience equivalent to CompTIAA+or similar. A working knowledge of ITIL methodology and use of IT service desk ticketing systeme.g.ServiceNow would be an advantage. What's in it for you? At RM we have My Work which provides office-based colleagues More ❯

is fundamental to our growth and success. Responsibilities As a Senior Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft technologies, Meraki networking, SaaS solutions (including our own bespoke workshop management … solutions within our Microsoft Technical Stack Work with stakeholders to devise improvements to their teams' processes with Power Platforms and automation Assist with IT Change and Problem Management following ITIL v4 guidelines, using advanced troubleshooting and problem-solving skills and working closely with internal colleagues and external suppliers in resolving issues promptly Support IT governance, ensuring security best practises and … commute to the stansted office as this role is hybrid 2 days a week in the office. What do I need to know? Azure Power Platforms Entra ID Intune ITIL v4 Experience in a similar role would be advantageous A deep understanding of O365, Autopilot, Defender & SSO would be highly beneficial Qualifications Relevant Apprenticeship or higher education Any of the More ❯