ITIL Jobs in Kent

ITIL (Information Technology Infrastructure Library)
South East > Kent

The following table provides summary statistics for permanent job vacancies advertised in Kent with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 23 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 29 29 54
Rank change year-on-year 0 +25 -33
Permanent jobs citing ITIL 89 87 68
As % of all permanent jobs advertised in Kent 6.05% 7.46% 5.31%
As % of the Processes & Methodologies category 7.31% 7.77% 5.52%
Number of salaries quoted 58 60 65
10th Percentile £27,750 £36,000 £23,000
25th Percentile £29,000 £37,500 £31,250
Median annual salary (50th Percentile) £33,000 £41,500 £45,000
Median % change year-on-year -20.48% -7.78% +20.00%
75th Percentile £46,625 £55,000 £57,500
90th Percentile £55,000 £65,000 £88,750
South East median annual salary £50,000 £43,500 £45,000
% change year-on-year +14.94% -3.33% -10.00%

All Process and Methodology Skills
Kent

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Kent with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,217 1,119 1,231
As % of all permanent jobs advertised in Kent 82.68% 95.89% 96.10%
Number of salaries quoted 894 550 700
10th Percentile £25,000 £27,425 £26,475
25th Percentile £30,500 £35,000 £34,250
Median annual salary (50th Percentile) £42,500 £47,500 £45,000
Median % change year-on-year -10.53% +5.56% +11.80%
75th Percentile £60,000 £61,250 £64,000
90th Percentile £70,000 £75,000 £80,000
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +8.91%

ITIL
Job Vacancy Trend in Kent

Job postings citing ITIL as a proportion of all IT jobs advertised in Kent.

Job vacancy trend for ITIL in Kent

ITIL
Salary Trend in Kent

3-month moving average salary quoted in jobs citing ITIL in Kent.

Salary trend for ITIL in Kent

ITIL
Salary Histogram in Kent

Salary distribution for jobs citing ITIL in Kent over the 6 months to 23 April 2024.

Salary histogram for ITIL in Kent

ITIL
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Kent region over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Maidstone +20 15 £33,000 -20.48%
Dartford - 4 £28,000 -
Sittingbourne +13 3 £55,000 +37.50%
Stansted - 3 £44,500 -
Tunbridge Wells -5 2 £35,000 -41.67% 2
West Malling -8 2 £38,000 -
Chatham -14 2 £63,750 +15.91%
Tonbridge - 2 £33,375 -
Folkestone +3 1 - -
Dover +2 1 - -
Faversham - 1 - -
Canterbury - 1 - -
Tenterden - 1 - -
ITIL
South East

ITIL
Co-occurring Skills and Capabilities in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (6.74%) SharePoint
Applications
1 16 (17.98%) Microsoft Office
Cloud Services
1 23 (25.84%) Microsoft 365
2 13 (14.61%) Azure
3 5 (5.62%) Entra ID
4 3 (3.37%) SaaS
5 2 (2.25%) AWS
6 1 (1.12%) Cloud Computing
Communications & Networking
1 14 (15.73%) DHCP
1 14 (15.73%) DNS
2 7 (7.87%) Firewall
2 7 (7.87%) TCP/IP
3 6 (6.74%) LAN
3 6 (6.74%) WAN
4 5 (5.62%) FTP
4 5 (5.62%) VLAN
4 5 (5.62%) VPN
4 5 (5.62%) Wi-Fi
5 1 (1.12%) Cisco ASA
Database & Business Intelligence
1 5 (5.62%) Amazon RDS
2 4 (4.49%) DB2
2 4 (4.49%) SQL Server
Development Applications
1 1 (1.12%) JIRA
General
1 35 (39.33%) Social Skills
2 23 (25.84%) Analytical Skills
3 20 (22.47%) Finance
4 13 (14.61%) Legal
5 2 (2.25%) Retail
6 1 (1.12%) Law
Job Titles
1 47 (52.81%) Analyst
2 26 (29.21%) ITSM Analyst
3 19 (21.35%) 3rd Line Support
4 17 (19.10%) Support Analyst
5 14 (15.73%) Change Analyst
6 12 (13.48%) 2nd/3rd Line Support
6 12 (13.48%) Lead
6 12 (13.48%) Problem Analyst
7 9 (10.11%) Support Engineer
8 8 (8.99%) Financial Analyst
8 8 (8.99%) Functional Analyst
8 8 (8.99%) HR Analyst
8 8 (8.99%) Legal Analyst
9 5 (5.62%) 1st Line Support
9 5 (5.62%) 1st Line Support Analyst
9 5 (5.62%) 2nd Line Support
9 5 (5.62%) 3rd Line Engineer
9 5 (5.62%) 3rd Line Support Engineer
10 4 (4.49%) Chief Technology Officer
10 4 (4.49%) IT Support
Miscellaneous
1 12 (13.48%) Product Ownership
2 11 (12.36%) Management Information System
3 5 (5.62%) Client/Server
3 5 (5.62%) PMI
4 3 (3.37%) Enterprise Software
5 1 (1.12%) CMDB
5 1 (1.12%) Data Centre
5 1 (1.12%) Driving Licence
5 1 (1.12%) Self-Motivation
5 1 (1.12%) Video Conferencing
5 1 (1.12%) Virtual Team
Operating Systems
1 40 (44.94%) Windows
2 12 (13.48%) Windows Server
3 2 (2.25%) Windows 10
3 2 (2.25%) Windows Server 2016
4 1 (1.12%) Windows 7
4 1 (1.12%) Windows Server 2012
Processes & Methodologies
1 27 (30.34%) ITSM
2 25 (28.09%) Service Management
3 24 (26.97%) Problem-Solving
4 21 (23.60%) Problem Management
5 19 (21.35%) Change Management
6 17 (19.10%) Customer Service
7 15 (16.85%) Configuration Management
8 14 (15.73%) Analytics
8 14 (15.73%) Data Analytics
8 14 (15.73%) Incident Management
8 14 (15.73%) Mentoring
8 14 (15.73%) Project Management
9 12 (13.48%) Performance Optimisation
9 12 (13.48%) Proactive Maintenance
9 12 (13.48%) Process Improvement
9 12 (13.48%) Strategic Planning
10 11 (12.36%) Proactive Monitoring
11 10 (11.24%) Business Continuity
12 8 (8.99%) ERP
13 7 (7.87%) Artificial Intelligence
Programming Languages
1 8 (8.99%) SQL
2 4 (4.49%) Java
2 4 (4.49%) RPG
3 1 (1.12%) PowerShell
Qualifications
1 13 (14.61%) MCSE
1 13 (14.61%) Microsoft Certification
2 12 (13.48%) CCNP
2 12 (13.48%) Cisco Certification
3 7 (7.87%) Degree
4 5 (5.62%) PMI Certification
5 3 (3.37%) ITIL Certification
5 3 (3.37%) ITIL Foundation Certificate
5 3 (3.37%) Master's Degree
6 1 (1.12%) CCA
6 1 (1.12%) Citrix Certification
6 1 (1.12%) MCSA
6 1 (1.12%) PMP
6 1 (1.12%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 14 (15.73%) Sarbanes-Oxley
2 4 (4.49%) COBIT
2 4 (4.49%) GDPR
3 1 (1.12%) ISO/IEC 27001
3 1 (1.12%) QA
3 1 (1.12%) SLA
System Software
1 31 (34.83%) Active Directory
2 5 (5.62%) Hyper-V
3 2 (2.25%) VMware Infrastructure
4 1 (1.12%) Virtual Desktop
Systems Management
1 5 (5.62%) Microsoft Intune
Vendors
1 35 (39.33%) Microsoft
2 23 (25.84%) Cisco
3 13 (14.61%) Snow
4 11 (12.36%) Meraki
5 8 (8.99%) BT
6 3 (3.37%) SAP
6 3 (3.37%) UiPath
7 2 (2.25%) Citrix
7 2 (2.25%) VMware
8 1 (1.12%) Apple
8 1 (1.12%) Freshdesk
8 1 (1.12%) Salesforce
8 1 (1.12%) Spiceworks