Remote Operations Analyst Jobs in Kent

2 of 2 Remote Operations Analyst Jobs in Kent

Customer and Operations Analyst

ME19, Kings Hill, Kent, United Kingdom
Hybrid / WFH Options
PDR Solutions Ltd
Optimisaton Points? Can you build and utilize Dashboards? Our client, a global leader in the charitable finance sector is undergoing an exciting transformation and is seeking an experienced Customer & Operations Analyst to play a key role in delivering new systems and solutions. This is a fantastic opportunity to join an industry leader and take responsibility for driving efficiency … areas for improvement. Customer Insights: Analyse customer feedback, complaints, and satisfaction surveys to identify common issues, areas for improvement, and key drivers of customer satisfaction. Process Optimization: Work with operations teams to identify opportunities for process improvements, streamline workflows, and increase efficiency. Reporting & Dashboards: Create regular reports and dashboards to track key performance indicators (KPIs), operational metrics, and customer More ❯
Employment Type: Permanent
Salary: £34000 - £38000/annum Excellent benefits package
Posted:

Customer And Operations Analyst

Kings Hill, West Malling, Kent, England, United Kingdom
Hybrid / WFH Options
PDR Solutions
Optimisaton Points? Can you build and utilize Dashboards? Our client, a global leader in the charitable finance sector is undergoing an exciting transformation and is seeking an experienced Customer & Operations Analyst to play a key role in delivering new systems and solutions. This is a fantastic opportunity to join an industry leader and take responsibility for driving efficiency … areas for improvement. Customer Insights: Analyse customer feedback, complaints, and satisfaction surveys to identify common issues, areas for improvement, and key drivers of customer satisfaction. Process Optimization: Work with operations teams to identify opportunities for process improvements, streamline workflows, and increase efficiency. Reporting & Dashboards: Create regular reports and dashboards to track key performance indicators (KPIs), operational metrics, and customer More ❯
Employment Type: Full-Time
Salary: £34,000 - £38,000 per annum
Posted: