2 of 2 Software Deployment Jobs in Kent

Line Support. Your day to day will include: Dealing with Microsoft operating systems (e.g. Windows 11, Windows server, Microsoft Office 365), networking and Active Directory Troubleshooting MS Office, antivirus software Analysing, prioritising and fixing all requests for both Head Office and Field staff and escalate issues to 3rd line as appropriate Configuring/decommissioning users Building and configuring desktops …/laptops Monitoring and checking backups, capacity, security, hardware/software and operating system issues with the fileservers and network equipment Monitoring and checking system logs Ensuring anti-virus/anti-spam is current and kept up to date on all devices Assisting and participating in project work Ensuring prioritisation of daily workload Assisting with the rollout of software … User account lifecycle management Hardware and device setup Backup and system monitoring Log analysis and proactive maintenance Endpoint security management Collaboration with 1st Line Support Participation in IT projects Software deployment and patch management Asset and inventory management What we need from you: Proven experience working in a Service Desk function/1st Line Support Strong expertise in More ❯

landscape. Key Responsibilities Lead and develop regional IT support teams across multiple EMEA sites. Take ownership of: ITSM (ServiceNow) – process ownership and optimization Infrastructure Monitoring Escalation (SolarWinds) Desktop/Software Deployment (SCCM) Client Patching Operations & local SecOps Establish and refine supporting processes to future-proof the EMEA Service Desk model. Ensure Service-Desk best practice and operational excellence … environments into clear, actionable solutions. Key Technical Skills & Experience Proven experience in Service-Desk Standardization and Best Practice ServiceNow ITSM (preferred) or similar ITSM tools SCCM (preferred) or comparable deployment platforms Vendor/Procurement & Client Management Client Patch Management and basic SecOps understanding Windows 10/11 Client Support expertise Personal Attributes Experienced in working within truly international teams More ❯