2 of 2 Remote User Research Jobs in Kent

About the team As a UX research Lead you will join the newly formed Design and Research team within our Transformation function. As an individual contributor you will be comfortable working in an agile environment, working alongside the Senior Experience Designer(s) to support exceptional digital end-to-end customer and colleague experiences to transform user journeys … through driving the importance of research and insights. This role will inform and inspire cross-functional teams - ensuring our solutions are grounded in real user needs and aligned with strategic business objectives. Please note, this role can be based in either the Wolverhampton or Chatham office and has the benefit of operating within our hybrid-working policy of … days a week in the office and two days from home. This role will require some travel between our UK offices. What you will be doing? As a UX research Lead you will drive research that shapes high-impact digital experiences across the savings, lending, and mobile journeys on our multiple brands. You'll uncover deep insights into More ❯

to their clients who are from the public and private sectors. They improve people's lives and experiences by delivering accessible and secure cutting-edge digital services specific to user needs. Our client offers agile working, competitive remuneration and benefits, a collaborative group of colleagues to work with and a defined career pathway underpinned by excellent development opportunities. ROLE … manual. Proven track record in delivering digital and cyber security services. Agile knowledge, with experience tailoring processes to meet required standards. The ability to collaborate effectively with service designers, user researchers, and developers. Strong background in stakeholder management. BENEFITS Competitive Salary: Base salary commensurate with experience, plus performance-based incentives. Hybrid Working: Flexibility to work from home and our More ❯