Head of Technical Support
- Hiring Organisation
- Logistex
- Location
- Kettering, North Northamptonshire, Northamptonshire, United Kingdom
- Employment Type
- Permanent
Develop and execute technical support strategy aligned with business goals. Lead, mentor, and grow a multi-regional support team. Oversee ticket management, escalations, and SLA compliance. To be the authority for formally signing off technical work the ESS team deliver Champion a customer-first culture and enhance self-service resources. ...