1 to 2 of 2 SLA Jobs in Kettering

booking requirements and ensure fulfilment with compliant and suitable candidate from working pool To achieve and surpass specific KPI's in line with Service Level Agreement Ensuring you provide a high-quality service to your flexible workforce and client Booking shifts checking and releasing ppe, managing holidays , supporting payroll Floor more »

incidents/service requests within ticketing system. Own incidents/service requests or escalate to 2nd/3rd line support where necessary. Work to SLA thresholds for all incidents/service requests. Dedicated to meeting the expectations and requirements of internal and external customers Establishes and maintains effective relationships with more »