their team in Kettering Role To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage & audit mobile devices Troubleshoot end user more »
support calls Adhere to existing and new IT services policies and procedures. Provide end user support across multiple devices, including, but not limited to Windows 10/11 configuration and support MacOs configuration and support Active Directory & Group Policy Office 365, Azure or SharePoint adminsitration is desirable but not … to end user devices. Hardware and user onboarding, off-boarding and de-provisioning. Essential Skills & Experience: Proven experience in a service desk BAU environment Windows and Mac operating systems Strong troubleshooting and problem-solving skills. Ability to work both independently and as part of a team. Excellent communication, customer more »
