2 of 2 Windows Jobs in Kettering

Career development opportunities Member of an Employee-owned trust Training and development support Work with cutting-edge infrastructure and automation tools What will you be doing? Manage Linux and Windows VMs (OVS/KVM), backups, and disaster recovery Apply OS and security patches across customer estates Monitor system performance and respond to alerts Support software engineering teams and troubleshoot More ❯

platforms and services - all while ensuring excellent customer service. Key Responsibilities Take ownership of support requests and incidents, troubleshooting and resolving issues related to hardware, software, and operating systems (Windows 10/11, M365, etc.). Support first-line colleagues by providing escalation support and technical advice. Maintain and update asset management records. Create support documentation and deliver user … council events and meetings as required. The ideal candidate will have: At least 4 years' experience** in an IT support role, preferably within local government. Strong technical knowledge of Windows 10/11, M365, Intune, Autopilot, SharePoint, and Citrix/Virtual Desktops. Experience using IT Ticket Systems (ITSM). Excellent customer service skills and the ability to communicate effectively More ❯