way that's build-ready with clear user stories, acceptance criteria, and process flows Experience with process modelling (BPMN, UML), prototyping, and wireframing tools (e.g., Figma). Strong data analysis skills, including dashboard/report creation and KPI tracking. Familiarity with Agile and hybrid delivery models, backlog management, and prioritisation techniques (e.g., MoSCoW). Understanding regulatory requirements relevant to … for process and system improvement. Comfortable working across multiple teams and disciplines, including external vendors. Open to coaching, knowledge sharing, and continuous learning. Able to support both structured and exploratoryanalysis and development approaches. Technical Exposure CRM platforms, including release management and feature documentation, those used within a call-centre setting is a plus Understanding of product architecture … SQL, Power BI, and Figma to validate assumptions and support solution design. Participation in UAT and environment setup to ensure what's delivered matches what was asked for. Data analysis and reporting tools (Excel, Power BI, SQL). Requirements management and collaboration tools (Azure DevOps, Jira, Confluence). Process modelling and prototyping tools (BPMN, UML, Figma, Axure) Broader Responsibilities More ❯
way that’s build-ready with clear user stories, acceptance criteria, and process flows Experience with process modelling (BPMN, UML), prototyping, and wireframing tools (e.g., Figma). Strong data analysis skills, including dashboard/report creation and KPI tracking. Familiarity with Agile and hybrid delivery models, backlog management, and prioritisation techniques (e.g., MoSCoW). Understanding regulatory requirements relevant to … for process and system improvement. Comfortable working across multiple teams and disciplines, including external vendors. Open to coaching, knowledge sharing, and continuous learning. Able to support both structured and exploratoryanalysis and development approaches. Technical Exposure CRM platforms, including release management and feature documentation, those used within a call-centre setting is a plus Understanding of product architecture … SQL, Power BI, and Figma to validate assumptions and support solution design. Participation in UAT and environment setup to ensure what’s delivered matches what was asked for. Data analysis and reporting tools (Excel, Power BI, SQL). Requirements management and collaboration tools (Azure DevOps, Jira, Confluence). Process modelling and prototyping tools (BPMN, UML, Figma, Axure) Broader Responsibilities More ❯
to elicit, analyse, and document business and functional requirements for complex systems. Bring sufficient technical understanding to translate business needs into actionable requirements for the development team Strong data analysis skills, including dashboard/report creation and KPI tracking. Familiarity with Agile and hybrid delivery models, backlog management, and prioritisation techniques (e.g., Understanding regulatory requirements relevant to CRM systems … GDPR, SOX, FCA). Open to coaching, knowledge sharing, and continuous learning. Able to support both structured and exploratoryanalysis and development approaches. CRM platforms, including release management and feature documentation, those used within a call-centre setting is a plus Understanding of product architecture and data flows well enough to ask the right questions and avoid misinterpretation … Usage of tools like Azure DevOps, SQL, Power BI, and Figma to validate assumptions and support solution design. Data analysis and reporting tools (Excel, Power BI, SQL). Requirements management and collaboration tools (Azure DevOps, Jira, Confluence). Contribute to continuous improvement backlog and DevOps readiness. Participate in environment setup, UAT, and testing as required. Support business readiness, training More ❯