Technical Support Officer
King's Lynn, Norfolk, England, United Kingdom
Hybrid/Remote Options
Hybrid/Remote Options
Opus People Solutions
user accounts and permissions via Active Directory/Entra ID. Configure and deploy Windows 10/11 devices, including Intune-enrolled endpoints. Maintain ICT asset records and ensure accurate inventory management. Support the rollout of desktop applications and approved software. Assist with telephony systems, including Microsoft Teams Voice. Contribute to ICT improvement projects and knowledge base documentation. Escalate issues … with Active Directory/Entra ID. Awareness of cybersecurity best practices. Excellent communication, customer service, and problem-solving skills. Desirable Knowledge & Skills: Experience with Microsoft Intune or other device management systems. Familiarity with Microsoft Exchange administration. ICT-related qualifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator). Knowledge of Apple devices and telephony systems. Familiarity with ITIL principles More ❯
Employment Type: Full-Time
Salary: £27,423 - £34,944 per annum
Posted: