Customer Success Manager
- Location
- Kingston upon Thames, England, United Kingdom
established, profitable business. Work on a high-profile partnership with a global SaaS brand. Own meaningful customer relationships and directly influence retention, adoption and client experience. Help shape processes and playbooks as the team grows. Work closely with senior commercial stakeholders in a collaborative environment. What … partner teams to improve the customer journey. What you need to be successful as a Customer Success Manager: Experience in Customer Success or client services or a customer-facing operational role. Confidence running video calls, onboarding sessions and platform walk-throughs. Strong organisation and the ability ...