1 of 1 Remote Service Delivery Jobs in Kingston Upon Thames

of Positions: 1 Duration: Full-Time Position Summary The Director of Client Experience and Services at St. Lawrence College leads the transformation of IT service delivery by fostering a client-focused culture and implementing strategies that enhance operational efficiency, reliability, and user satisfaction. This senior leadership position is … academic departments, administrative units, and IT teams, to deliver seamless and responsive services that meet the evolving needs of the college. By overseeing the Service Centre, Client Services teams, IT infrastructure, and relationships with external vendors the Director ensures the consistent delivery of high-quality support while driving … systems while promoting security, accessibility, and sustainability. Committed to continuous improvement, the Director actively engages with students, faculty, and staff to gather insights, measure service quality, and adapt strategies that address the college's priorities. This role plays a pivotal part in advancing St. Lawrence College's vision of More ❯