2 of 2 Remote/Hybrid Cisco Jobs in Knutsford

. ITIL change fluency; ServiceNow request/change models. Preferred Certifications PSPO/CSPO; ITIL 4 Foundation; vendor fundamentals in one or more stacks (Cisco/Zscaler/Fortinet/Splunk/Infoblox/Forescout). KPIs Backlog health (aging, WIP, throughput); % first time pass against DoD; change lead ...

Strong data literacy and stakeholder facilitation; able to turn qualitative risk into measurable outcomes. Preferred Certifications BCS BA; ITIL 4 Foundation; vendor fundamentals (e.g., Cisco/Zscaler/Fortinet/Splunk) desirable. KPIs Requirements to controls traceability coverage; cycle time from story ready accepted; % first time pass; measurable benefit ...