2 of 2 Service Management Jobs in Knutsford

Purpose/Summary: Overall purpose of role Business Analyst responsible for capturing & defining business requirements and ensuring delivery of those requirements within the IT Service Management function with a focus on the ServiceNow ITOM platform. Key Skills/Requirements: Understand the current as is processes Requirement specification for … respective ownership throughout the project lifecycle Ongoing involvement in continuous improvement of operating process and toolset enhancement Conversant with Agile methods including SCRUM Stakeholder Management and Leadership: Holds working knowledge in concepts and practices of Leadership Develops basic presentations to influence others Contributes to and encourages ideas; builds on … and take decisions Risk and Control: Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Policies and Policy Standards. Essential Skills/Basic Qualifications: Should have a deep and broad understanding of how ServiceNow delivers ITSM More ❯

services , and Ribbon 5400 SBCs . Provide expert-level Cisco routing and switching Deliver network transformation projects within financial services. Ensure compliance with ITIL service management and best practices . Work closely with stakeholders to support network stability, scalability, and security . Required Skills & Experience: ?? Proven experience in … Strong team player , adaptable to technology changes in a large institution. ?? Demonstrated ability to learn new skills and technologies quickly . ?? Familiarity with ITIL service management and best practices . Join us and be part of a high-impact, transformational project in the financial sector! Apply today to More ❯