ServiceNow Senior Business Analyst - CGEMJP
Knutsford, Cheshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Experis - ManpowerGroup
/Summary: Overall purpose of role Business Analyst responsible for capturing & defining business requirements and ensuring delivery of those requirements within the IT Service Management function with a focus on the ServiceNow ITOM platform. Key Skills/Requirements: Understand the current as is processes Requirement specification for enhancement requests … project stakeholders to ensure deliverables align to requirements Work closely with BA's in other ITSM streams Take an active role in customer and stakeholder engagement sessions Take respective ownership throughout the project lifecycle Ongoing involvement in continuous improvement of operating process and toolset enhancement Conversant with Agile methods … including SCRUM Stakeholder Management and Leadership: Holds working knowledge in concepts and practices of Leadership Develops basic presentations to influence others Contributes to and encourages ideas; builds on suggestions of others Inspires confidence by making and honouring commitments; demonstrates initiative and competence; communicates a vision and strategy of More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: