Technical Support Manager
- Hiring Organisation
- EMPLOYAL LTD
- Location
- Glasgow, Lanarkshire, Scotland, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £40,000
SaaS, IoT, software, technology, or hardware-enabled businesses is desirable but not essential Experience managing escalations and customer-facing technical issues A passion for coaching, mentoring, and developing team performance Experience improving support processes, ticket management, and service delivery metrics Excellent communication skills and the confidence to engage with stakeholders ...