Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Kura
variety of opportunities for our people to be recognised for the job they do every day. With our vision to be Unrivalled in Developing People, we focus on the continuousimprovement of our people and our unique approach to coaching and learning which has been designed to support every individual. The Head of Software Development at Kura … cross-functional teams to ensure alignment between business goals and technical execution, balancing quality and delivery speed. Provide technical leadership, mentoring, and code reviews to foster a culture of continuousimprovement within the development team. Support the Head of Development in defining and implementing development standards, ensuring they are adopted consistently across the team. Troubleshoot, diagnose, and More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Kura
integrity by ensuring full compliance with internal policies, legal standards, and industry regulations. Critical to this role will be driving a culture of Operational Excellence , focussing on insights and continuousimprovement with a need to be an out of the box thinker. Role details: Be conversant in ISO Standards that include: ISO9001, ISO27001, ISO22301, ISO45001 and ISO14001 … promote quality improvements and efficiencies along with risk mitigation based on actionable insights. Leading and supporting the Quality Team. Requirements: Essential Previous success in delivering comprehensive quality assurance/continuousimprovement strategies. Experience in a contact centre, business improvement role. Knowledge and understanding of the ISO Standards and audit procedures Experience of risk management/ More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Data Careers
will provide technical leadership and product ownership for the my client's new ServiceNow platform. You'll ensure that ServiceNow aligns with business goals, delivers maximum value, and supports continuousimprovement across IT and service operations. Working with strategic suppliers and a ServiceNow delivery partner, you'll oversee configuration, onboarding, and platform enhancements-driving innovation and ensuring … of a multi-supplier (SIAM) ecosystem. Chair tooling and governance forums to prioritise enhancements and address issues. Work closely with suppliers to manage incidents, upgrades, and platform performance. Drive continuousimprovement through workflow automation, reporting enhancements, and best practice adoption. Provide subject matter expertise on ServiceNow capabilities, integrations, and module optimisation. Contribute to tooling strategy and future More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Sanderson Recruitment
Lead on governance, ensuring timesheets and project allocations are up to standard, and hold stakeholders accountable. Support both delivery and support teams, bridging the gap with robust MI and continuous improvement. Innovate by investigating and implementing new tools and championing smarter ways of working. Lead meetings, challenge the status quo, and drive a culture of accountability and excellence. What … to 'press' for results and hold people to account. Comfortable working independently and taking initiative to solve problems. Experience with resource planning, process improvement, and reporting. A continuousimprovement mindset-always looking for ways to innovate. Familiarity with tools like Jira Why Apply? Opportunity to build and shape PMO processes from scratch. Work with stakeholders More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
internal teams and external partners to understand and manage the data risk portfolio throughout the software product lifecycle. Drive the adoption of cutting-edge tools and frameworks to support continuous integration, test automation, and environment management. Ensure compliance with internal policies, regulatory requirements, and best practices in risk and change management. Champion a culture of accountability, innovation, and continuousimprovement across data deployment activities. Partner with senior stakeholders to embed risk-aware decision-making within the data engineering and deployment processes. What We're Looking For Essential Experience & Qualifications Proven experience in Change and Risk Management within the Financial Services industry. Strong understanding of cloud technologies (AWS), with relevant AWS certifications. Hands-on experience with Scaled More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Nine Twenty Recruitment Ltd
business operations. They will play a key role in shaping and executing the IT security strategy, acting as a subject matter expert while supporting compliance, training, incident management, and continuousimprovement efforts across the organisation. Key Responsibilities: Oversees the daily operations of the IT Security team, ensuring service levels and internal objectives are consistently met. Leads the More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Virgin Money
understanding of cyber security principles, frameworks and regulatory requirements. Ability to influence and collaborate with internal stakeholders and external partners. A proactive mindset with a passion for innovation and continuous improvement. Excellent communication and documentation skills. Demonstrated experience in leading solution design delivery, supporting operational implementation and managing priorities across multiple projects. It's a bonus if you have More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Macildowie Recruitment and Retention
professional within a collaborative team, where your contribution will directly impact the delivery of innovative, high-quality solutions. You'll be joining a company that values integrity, teamwork, and continuousimprovement - and has even been recognised as a Great Place to Work. What you'll be doing: Designing and executing test plans, scenarios, and scripts. Performing functional More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Virgin Money
of People Leading at various levels with a proven track record in the development of staff. Understanding of commercial and people challenges and understanding of the underlying principles of continuousimprovement and driving efficiencies. Excellent problem-solving skills and ability to analyse information appropriately. Effective change management ability and a sound understanding of dealing with change in More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Anson Mccade
satisfaction to agreed SLAs and quality standards. The role acts as the primary point of contact for the client, overseeing operational delivery, service performance, incident and problem management, and continuous improvement. You will manage internal teams and subcontractors, ensuring consistent, high-quality service across all elements of delivery. Key Responsibilities Deliver managed services in line with contractual SLAs, budgets … problems, and change requests through to resolution. Oversee subcontractors and coordinate with internal teams to ensure delivery quality. Monitor service levels, implement recovery plans where required, and identify improvement opportunities. Support pre-sales and bid activity for contract renewals and new opportunities. Skills and Experience Required Active UK Security Clearance Proven experience in Service Delivery Management within secure More ❯