3 of 3 Remote/Hybrid Customer Service Jobs in Lanarkshire

deskside support from the Glasgow office. It would suit someone who enjoys working closely with users, solving problems and delivering a high standard of service in a professional environment. You will be supporting a modern Microsoft based environment and working as part of a collaborative IT team focused … providing a responsive and reliable service to the wider business. The Role As an IT Support Analyst you will act as the first point of contact for colleagues experiencing technical issues, providing first and second line support across a range of systems and devices. The role involves troubleshooting problems ...

Title: Service Desk Consultant 2nd Line (Infrastructure) Location: Glasgow (hybrid working - 3 days in the office, 2 remote) Salary: Up to £40k per year + bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting … premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement ...

ideal, but we can look at people who are driven, determined and excited by the challenge it may bring Those with Retail/Customer service experience, Administrators or recent Graduates will also be considered. Confident with undertaking Candidate Generation Good research skills and the desire … with prizes varying from a bottle of champagne to International travel Summer and Christmas Party 1 additional day awarded for each full year's service- Maximum 5 additional days. Day off on your Morgan Hunt Birthday. Membership to GymPass which includes gyms, personal training and access to fitness & mental ...