2 of 2 Remote Customer Service Jobs in Lanarkshire

Service Desk Analyst THIS ROLE IS WORKING FROM HOME, BUT MUST BE IN COMMUTABLE DISTANCE FOR LIVINGSTON FOR 1 X MONTHLY MEETINGS Role involves oncall and supporting a 24x7x365 support service Excellent career opportunities for someone who wants to build their career in IT. THE COMPANY … They support customers in the commercial, public, and retail sectors across the UK. THE ROLE: You will be working as part of a UK service desk providing 1st line support for external customers with iT issues. You will provide a 1st fix, or escalate to 2nd/3rd line ...

responsible for delivering application support across our rapidly growing business. You'll be an adaptable team player with the skills to deliver remote and customer-facing support for our constantly expanding customer base and new applications, delivering technical and administrative services to support and maintain live applications. Knowledge … analysing issues for effective resolution. Knowledge management This role includes writing and updating technical documentation to support knowledge sharing within the support team. Customer service support Given the strong focus on service delivery, customer satisfaction and mentoring first-line support are vital to this role. Configuration ...