2 of 2 E-Commerce Jobs in Lanarkshire

looking for an experienced Digital Experience Lead to join a growing ecommerce business where you'll play a key role in improving online customer journeys, increasing conversion performance, and leading a culture of experimentation and continuous optimisation. This is an exciting opportunity for someone who combines UX thinking, commercial awareness … teams to deliver meaningful improvements that positively impact both customers and business performance. The Role: Lead the optimisation of key customer journeys across multiple ecommerce websites. Identify customer pain points and opportunities through analytics, customer insight and behavioural data. Develop wireframes, prototypes and UX recommendations to improve online experiences. Drive ...

best-in-class customer acquisition and retention function. Reporting to a senior executive leadership team member, you will lead a multidisciplinary team spanning ecommerce, digital marketing, CRM, customer engagement and online performance. Working closely with technology, commercial and operational stakeholders, you will play a key role in helping the organisation … customer acquisition through data-driven marketing initiatives and channel optimisation. Leading performance marketing activity across paid and owned channels, ensuring strong commercial returns. Enhancing ecommerce performance and customer journeys to improve conversion and revenue generation. Building effective CRM and lifecycle marketing strategies to increase customer retention and lifetime value. Using ...