7 of 7 ITIL Jobs in Lanarkshire

Microsoft Business Voice. Preferred Qualifications: HND or BSC/Degree in Computer Science Relevant certifications & accreditation -e.g.CompTIA, Microsoft, Azure Fundamentals would be an advantage. ITIL v4 certification(or willingness to work towards it) Current Driving License and owncar required. ...

other offices located in the United Kingdom to provide physical support About You: To be considered for the role you will need to have:- ITIL V4 Foundation or previous Service/Support Desk experience Exposure to Microsoft 365 Admin Centre, AD Good customer service skills Self-motivated Excellent time management ...

suppliers, and change review groups What you'll bring: • Degree orequivalent experience in IT • Strong experience in software development and lifecycle methodologies • Knowledge of ITIL and change-controlled environments • Solid database and problem-solving skills • Experience leading or mentoring others • Background in manufacturing/logistics (desirable) The Process ...

Developer - Key Skills: Skilled in RPG Development Degree or equivalent experience in IT Strong experience in software development and life cycle methodologies Knowledge of ITIL and change-controlled environments Solid database and problem-solving skills Experience leading or mentoring others RPG Developer - Hybrid Due to the volume of applications received ...

multi-site network transformation Desirable Cisco certifications (CCNP, CCIE Enterprise Infrastructure, or equivalent) Experience integrating SD-WAN with security platforms and cloud environments ITIL or enterprise governance exposure Automation and infrastructure-as-code exposure ...

point of contact between cloud engineering, service management, and business stakeholders Manage and maintain incident, problem, and change processes in line with ITIL Produce regular service reports, dashboards, and KPI metrics Track and manage service risks, issues, and dependencies (RAID) Support supplier/vendor management, ensuring contractual service commitments …/Service Management/IT Operations role Strong understanding of cloud platforms (Azure, AWS, or GCP) in a live service environment Experience working within ITIL-based service management frameworks Ability to manage SLAs, KPIs, and service reporting Excellent stakeholder engagement and communication skills Familiarity with tools such as ServiceNow, Jira ...

Regular team and company events As a Support Engineer, your responsibilities will include: Managing and resolving support tickets in line with strict SLAs and ITIL processes Investigating software and hardware issues and providing accurate updates to customers Handling inbound calls and emails to the support team Maintaining and updating documentation … senior team members when required As a Support Engineer, your experience will include: Previous service desk or technical support experience Experience working within ITIL-based environments Supporting customers within agreed SLAs Strong working knowledge of Microsoft Office Ability to troubleshoot software and hardware issues A valid driving licence and access ...