4 of 4 ITIL Jobs in Lanarkshire

environments. Strong stakeholder management skills with senior business and technical leaders. Experience balancing operational delivery with transformation programmes. Excellent knowledge of modern ITSM and ITIL practices. Desirable Experience Government, Defence, National Security or other highly regulated environments. Experience supporting digital transformation programmes using GDS-aligned approaches. SIAM or multi-supplier ...

Provide first-line support to end users, resolving day-to-day technical issues Deliver support across Microsoft 365 tools and services Work within an ITIL-aligned ITSM system to manage incidents and service requests Support user lifecycle processes (onboarding, movers, leavers) Maintain and manage IT assets, including device builds ...

knowledge and understanding of the IT lifecycle and experience of the business and its suite of applications. - Knowledge and experience of Service Management/ITIL to ensure the operational service is maintained and managed effectively and efficiently. - Understanding of release management tools, version control systems, and CI/CD pipelines. ...

servers Experience with storage platforms and backup technologies VMware or Hyper-V expertise Networking and Firewall experience across Cisco and Fortigate Experience working within ITIL-based service environments Desirable: Experience of working within an MSP Linux administration experience. Experience supporting enterprise cloud platforms. Veeam Backup & Replication. ...