3 of 3 ITSM Jobs in Lanarkshire

stakeholder management skills, with the ability to communicate effectively across technical and business teams ** Experience managing escalations and ensuring successful outcomes ** Understanding of IT service management principles and operational processes ** Experience working with Agile methodologies and tools such as Jira, ServiceNow, Azure DevOps, or similar would be beneficial The Offer ...

service assessment environments. Strong stakeholder management skills with senior business and technical leaders. Experience balancing operational delivery with transformation programmes. Excellent knowledge of modern ITSM and ITIL practices. Desirable Experience Government, Defence, National Security or other highly regulated environments. Experience supporting digital transformation programmes using GDS-aligned approaches. SIAM ...

support the delivery of IT services across the organisation. This role offers hands-on experience in end-user support, Microsoft 365, and IT service management within a structured, security-focused environment. Responsibilities: Provide first-line support to end users, resolving day-to-day technical issues Deliver support across Microsoft … tools and services Work within an ITIL-aligned ITSM system to manage incidents and service requests Support user lifecycle processes (onboarding, movers, leavers) Maintain and manage IT assets, including device builds and tracking Ensure accurate documentation and ticket updates within ITSM tools What we’re looking for: SC (Security Check ...