3 of 3 Remote/Hybrid Performance Management Jobs in Lanarkshire

compliant, customer-focused service across Direct multi-channel journeys. This role combines hands-on operational leadership with TOM delivery, supporting both day-to-day performance and transformation. The successful candidate will be an accomplished Contact Centre Operations Manager, who can lead a large-scale Insurance contact centre while progressing … next phase of a Target Operating Model (TOM). The focus of this role is the operations management of the contact centre team in Glasgow. Some travel is expected as part of the role, so flexibility as and when required is needed. Strong people management (performance management ...

Digital Workplace engineering team. This is a leadership role for someone with a strong technical background in modern workplace technologies, combined with excellent stakeholder management, communication, and team leadership skills. The role plays a critical part in ensuring the day-to-day delivery of reliable, secure, and high-quality … platforms (including Intune and Azure Virtual Desktop), it is not a hands-on technical delivery role. Your primary focus will be people leadership, delivery management, prioritisation, and stakeholder engagement. Key responsibilities of the role include: Provide direct line management to the UK Digital Workplace engineering team. Coach, mentor ...

structured interviews and selection processes. Enhance the employer brand and candidate experience. Deliver an engaging onboarding experience that sets new starters up for success. Performance & Development Lead the six-monthly performance review process. Support managers to set meaningful goals and development plans. Help embed a culture of continuous … professional growth. Identify learning and development opportunities. Manager Coaching & Employee Relations Act as a trusted advisor to managers across the employee lifecycle. Build management capability through coaching and guidance. Independently manage employee relations matters including probation, performance management, disciplinaries and grievances. Ensure HR practices remain compliant, pragmatic ...