2 of 2 Remote/Hybrid Release Management Jobs in Lanarkshire

office. Key Duties: Manage and progress incidents, problems and service requests through to resolution. Support customer onboarding activities and project implementations. Assist with change management and release management processes. Manage and maintain service monitoring solutions. Produce, review and present customer-facing service reports. Support the prioritisation … live defects and operational issues. Validate and communicate software release notes to customers. Work proactively with technical teams to ensure service availability and performance. Coordinate office relocation project. Liaise with landlords, suppliers, contractors and internal stakeholders. Support ongoing office and facilities management activities. Contribute to continual service improvement ...

systems, payment gateways, CRM systems, and external agencies. Define non-functional architecture covering performance, scalability, availability, resilience, and security. Establish DevOps, branching, deployment, and release management standards for large multi-team delivery. Review designs and code produced by CSSAs and SSAs to ensure adherence to Pega guardrails ...