Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid/Remote Options
Anson Mccade
ServiceDelivery Manager £550 to 650 GBP Hybrid WORKING Location: Glasgow, Scotland - United Kingdom Type: Permanent ServiceDelivery Manager - Active Security Clearance Required Contract | Inside IR35 (£550-£650 per day) Hybrid - 1 day per month on client site + quarterly 2-day planning events in Birmingham (mandatory) About the Role We are seeking an experienced ServiceDelivery Manager with active UK Security Clearance to join a leading defence and intelligence organisation. This position is central to managing the delivery of complex managed service contracts, ensuring performance, compliance, and customer satisfaction to agreed SLAs and quality standards. The role acts as the primary point of contact for the client, overseeing operational delivery, service performance, incident and problem management, and continuous improvement. You will manage internal teams and subcontractors, ensuring consistent, high-quality service across all elements of delivery. Key Responsibilities Deliver managed services in line with contractual SLAs, budgets, and KPIs. Serve as the client's single point of contact for servicedelivery and escalation. Produce serviceMore ❯
Glasgow, Lanarkshire, United Kingdom Hybrid/Remote Options
Anson Mccade
ServiceDelivery Manager £550 to 650 GBP Hybrid WORKING Location: Glasgow, Scotland - United Kingdom Type: Permanent ServiceDelivery Manager - Active Security Clearance Required Contract Inside IR35 (£550-£650 per day) Hybrid - 1 day per month on client site + quarterly 2-day planning events in Birmingham (mandatory) About the Role We are seeking an experienced ServiceDelivery Manager with active click apply for full job details More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid/Remote Options
Arnold Clark
applications, focusing on identifying and analysing issues for effective resolution. Knowledge management This role includes writing and updating technical documentation to support knowledge sharing within the support team. Customer service support Given the strong focus on servicedelivery, customer satisfaction and mentoring first-line support are vital to this role. Configuration management The role may involve configuring … and maintaining application settings or managing software versions for internal applications. Functional testing This role requires working with third-line teams and development to test application changes. Learning delivery The role includes training and mentoring first-line support staff. Knowledge and experience Over two years' IT support experience A strong focus on servicedelivery and customer satisfaction More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid/Remote Options
Atrium Workforce Solutions Ltd
Contract Role – Banking Project Manager - Glasgow/Hybrid – 12 months initial – Inside IR35 We are seeking an experienced Project Manager with a strong background in IT delivery within banking, FS sector, ideally ServiceNow projects to join a leading banking organisation in Glasgow. The successful candidate will oversee the planning, coordination, and delivery of ServiceNow projects, ensuring alignment with … business objectives, governance frameworks, and regulatory standards. This role requires a hands-on, delivery-focused Project Manager who can work effectively with both technical and business teams to drive successful outcomes in a complex, fast-paced environment. Role Overview: Job Title: Banking Project Manager Location: Glasgow/Hybrid - 2 days per week onsite (non-negotiable) Contract Type: Contract Duration … banking or financial services sector projects , ideally ServiceNow projects (implementation, upgrade, or enhancement) Strong understanding of ServiceNow modules such as ITSM, ITOM, HRSD, or CMDB ideally Excellent project planning, delivery, and stakeholder management skills. Experience managing Agile or hybrid delivery frameworks. Strong communication, reporting, and leadership skills - able to influence and engage senior stakeholders. Experience managing multi-disciplinary More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid/Remote Options
Hays Specialist Recruitment Limited
Your new company An ambitious and forward-thinking organisation is undertaking a major transformation of its financial systems to improve servicedelivery and strengthen financial governance. As part of this strategic initiative, they are seeking a skilled and motivated Finance Systems Implementation Officer, initially for a 12 month contract, to support the successful rollout of a new finance … control reconciliations and data checks. Liaising with software suppliers and internal IT teams to resolve technical issues. Delivering training and technical guidance to system users Collaborating with finance and service teams to identify and implement system improvements. Ensuring compliance with financial regulations, accounting standards, and audit requirements. What you'll need to succeed To be successful in this role … manage multiple priorities independently. Experience maintaining and developing system interfaces. What you'll get in return This full-time contract offers: Flexible working arrangements, including remote working (subject to service requirements). All necessary IT equipment and support for effective home working. A collaborative and supportive team environment focused on innovation and improvement. A competitive salary Potential for contract More ❯