5 of 5 Remote/Hybrid Service Delivery Jobs in Lanarkshire

Must have access to a car and driving licence Fantastic opportunity here to join a growing software company who are seeking a strategic and service-driven manager to lead and evolve the customer/application support team. It’s a critical leadership role that will take ownership of application … support, system upgrades, hosted service delivery and release management Seeking a champion of IT Service Management (ITSM) best practices to deliver outstanding customer experiences. You should have the following skills and experiences – Experience in a senior support or service delivery leadership role within a software ...

ethernet troubleshooting Knowledge management: This role includes writing and updating technical information to support knowledge sharing within the support team Customer service support: The role requires a strong service delivery focus and customer satisfaction, including mentoring and training first line support staff Configuration management: The role involves … knowledge of Active Directory user/group management Understanding of LAN/WAN technologies - TCP/IP, Ethernet, ADSL, VPN A strong focus on service delivery and customer satisfaction Attention to detail with a methodical and thorough approach to work Ability to stay calm under pressure Strong written ...

employees Coming from a Financial, Legal or Insurance Background Resource management Performance Monitoring, KPI's and Reviews Training and mentoring Stakeholder and Escalations Service Delivery experience Any experience JIRA or ServiceNow would be beneficial BAU and Project experience Managing both Infrastructure and Network Teams Working for a Global … Experienced within change management processes and CAB environments Working to and managing strict SLA's Continuous Improvement - Identifying opportunities to streamline workflows and enhance service delivery IT Infrastructure Team Manager Technical knowledge Whilst this role is focused on the day-to-day management of the team, Project ...

employees Coming from a Financial, Legal or Insurance Background Resource management Performance Monitoring, KPI's and Reviews Training and mentoring Stakeholder and Escalations Service Delivery experience Any experience JIRA or ServiceNow would be beneficial BAU and Project experience Managing both Infrastructure and Network Teams Working for a Global … Experienced within change management processes and CAB environments Working to and managing strict SLA's Continuous Improvement - Identifying opportunities to streamline workflows and enhance service delivery IT Infrastructure Team Leader Technical knowledge Whilst this role is focused on the day-to-day management of the team, Project ...

Microsoft-based infrastructure estate, ensuring systems remain secure, stable and scalable as the organisation continues to evolve. Working as part of a collaborative Service Delivery team, you will bring strong hands-on expertise across Microsoft server and cloud technologies, contributing to both day-to-day operational stability ...