3 of 3 Remote Service Delivery Jobs in Lanarkshire

seeking a skilled Senior Application Operation Engineer with expertise in Microsoft 365 to lead the technical management of services including Exchange Online, SharePoint, and Teams. Key Responsibilities: Lead M365 service delivery aligned with security and user needs Manage service components and implement change requests Diagnose and resolve incidents and problems Support service adoption through documentation and … with stakeholders to deliver value and improvements Essential Skills & Experience: Strong communication with senior non-technical stakeholders Hands-on experience with SDLC, ITIL, Agile or Prince2 Proven ability in service improvement and optimisation Excellent analytical, planning, and project management skills Ability to work independently and influence outcomes Desirable: Experience in asset management, performance optimisation, and user research Familiarity with More ❯

contributions will be valued and impactful. Key Responsibilities:- Leverage your expertise in MS Dynamics 365 Customer Engagement to drive customer solutions.- Collaborate with team members to innovate and enhance service delivery.- Participate in strategic projects that shape the future direction of customer engagement.- Utilize your problem-solving skills to address challenges and improve processes. Skills Required:- Proficiency in MS More ❯

+ Benefits Sponsorship Available We're working with a global financial services leader to find a Head of Data Deployment & Risk Management - a strategic VP-level role that blends service design, change governance, and risk management across a high-volume data platform environment. This isn't your typical ITIL service manager role. It's about designing a scalable … service transition framework that ensures hundreds of monthly changes are delivered safely, efficiently, and with measurable value to internal engineering teams. What You'll Be Doing: Define and implement standards for how engineering teams deliver change across the data platform. Lead the creation of a "how-to" guidebook for data platform changes, ensuring consistency and safety. Design and embed … a service transition framework to manage high volumes of change. Oversee change release and risk management, ensuring platform integrity and compliance. Collaborate with internal customers to gather feedback and continuously improve service delivery. Manage a growing team (starting with 2 experienced VPs, scaling to 8-10 over time). What You ' ll Bring: Strong experience in Change & Risk More ❯