Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
ServiceNow Product Manager required to lead and optimise the enterprise ServiceNow platform within a complex global environment in Glasgow. This is an opportunity to shape product strategy, drive transformation, and lead platform enhancement within a progressive, digital first organisation. The Company This is a leading global organisation with a strong focus on innovation, digital transformation, and service excellence. With significant … technology plays a central role in enabling business performance, resilience, and growth. The IT environment is rapidly modernising, and the organisation is committed to leveraging enterprise platforms such as ServiceNow to deliver efficiency, visibility, and automation at scale. The Role As ServiceNow Product Manager, you'll be responsible for the strategic direction, development, and continuous improvement of the ServiceNow platform … capabilities, excellent vendor and stakeholder management skills, and a proven ability to deliver platform improvements in a complex, fast paced environment. You'll play a central role in ensuring ServiceNow remains a robust, secure, and scalable platform that underpins service delivery excellence worldwide. What You'll Be Doing ** Defining and delivering the ServiceNow product roadmap in line with organisational strategy More ❯
enable us to create brilliant IT systems and services. Job description As a Senior Technical Architect, you will be the expert for the technical design of solutions for the ServiceNow platform, its interfaces, and integrations. Ensuring technical solutions adhere to relevant standards and best practice, are resilient as possible and that the security of any integrations and interfaces meet security … with strategic end-to-end functional design. We work closely with the other platform groups and their partners to bring those IT Systems and Services together and use the ServiceNow Platform capability to drive operational efficiencies, reduce costs and improve customer and colleague experience. This is an exciting time to join us, as we move on to deliver future phases … experience we would like you to have, but dont worry if you dont have them. We welcome applicants with a broad and varied range of experience and technical knowledge. ServiceNow Knowledge and Certification. Agile methodologies and principles. Experience with ITIL processes, cloud platforms and DevOps practices. Enterprise and software architecture, encompassing data, application and technology, including security principles and data More ❯
professional response Collaborating across departments, you will coordinate the shipment of equipment using Microsoft Excel, tracking shipments, addresses, and costs to ensure everything aligns smoothly for our customers Using ServiceNow, you will manage timesheets and track task completion times, providing valuable insights to our management team In addition, you will use Outlook to organise appointments and meetings for our stakeholders More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
structure and support, including senior analysts on shift with you. The Role You'll be providing end to end support across hardware, software, and user admin, with tools like ServiceNow, Office 365, Active Directory and Windows. The role is based on a weekly rotating evening shift pattern between 12pm and midnight, Monday to Friday. Hybrid working is standard (two days … the team can teach you the hardware side, but you do need to be calm, clear, and confident when talking users through fixes. If you've used tools like ServiceNow or supported remote access, that's a bonus. What's in it for You? 25 days holiday + public holidays Matched pension up to 8% 5% shift allowance on top More ❯
of experience as a data analysis Strong experience on SQL and relational databases Ability to read technical material (eg scripts, configuration files) Minimum of 2 years of experience with ServiceNow with understanding of the CMDB/AMDB data model Experience with data architecture and data lineage analysis in particular Knowledge of data center and IT inventory equipment We are committed More ❯