1 to 2 of 2 Support Analyst Jobs in Lanarkshire

Software Support Analyst (German Speaking) - Global Software House - Oracle, SQL, CAD Glasgow/Reading - Hybrid Applause IT are looking for a German speaking Software Support Analyst to join a multinational software house. There are 2 positions for this role available for somebody based in Glasgow or … Reading. The organisation is looking for an experienced software support analyst who is able to devel... more »

Software Support Analyst (German Speaking) - Global Software House - Oracle, SQL, CAD Glasgow/Reading - Hybrid Applause IT are looking for a German speaking Software Support Analyst to join a multinational software house. There are 2 positions for this role available for somebody based in Glasgow or … Reading. The organisation is looking for an experienced software support analyst who is able to develop relationships and help diagnose issues making sure you have the right resources to resolve them. The ideal Software Support Analyst will have: Proficiency in both written and verbal communication in … is a plus Enthusiasm for teamwork, enjoying customer interactions, and utilizing your excellent communication skills Key responsibilities will include: Respond to customer and partner support requests promptly Record support calls in our tracking system and maintain updated call logs Investigate, replicate, and propose solutions to customer issues Document more »