Remote Time Management Jobs in Lanarkshire

1 of 1 Remote Time Management Jobs in Lanarkshire

2nd Line Technical Support Analyst

Glasgow, Lanarkshire, Scotland, United Kingdom
Hybrid / WFH Options
Arnold Clark
industry. Why choose us? 33 days' holiday allowance with room to grow Flexible leave Private healthcare Life assurance Training opportunities Generous employee discounts ... and much more! Hours Full time: Monday - Friday between 8am - 5pm. You will be required to provide rotational weekend cover every 1 in 8. Location This is a hybrid role, with your time spread … our branches on a rota basis. Skills and day-to-day activities Application support: The role involves providing second line support, including user, hardware, software and network support Incident management: This role requires managing incidents through a structured system and coordinating with third parties Problem management: The role involves troubleshooting and problem-solving in a Windows environment Network … support: You will understand LAN/WAN technologies and perform tasks like TCP/IP, VPN and ethernet troubleshooting Knowledge management: This role includes writing and updating technical information to support knowledge sharing within the support team Customer service support: The role requires a strong service delivery focus and customer satisfaction, including mentoring and training first line support staff More ❯
Employment Type: Permanent, Work From Home
Posted:
Time Management
Lanarkshire
25th Percentile
£26,250
Median
£27,500
75th Percentile
£28,750