Sr Cloud Technical Lead
- Hiring Organisation
- SAS Institute
- Location
- Glasgow, Lanarkshire, United Kingdom
- Salary
- £ 70 K
software.Apply IT Service Management best practices for change, incident, and problem management, while creating and maintaining service documentation including runbooks, knowledge base articles, and wiki content.Exceptional customer service with a customer-first mindset, working directly with clients and coordinating with support teams and vendors to ensure satisfaction.Sharing Facilitate knowledge transfer ...