5 of 5 Remote/Hybrid Customer Experience Jobs in Lancashire

CUSTOMER DATA AND INSIGHTS MANAGER * Opportunity for a Customer Data & Insights Manager to join a growing, customer-focused organisation in the Northwest * Salary up to £55,000 + bonus + strong benefits package * Key position sitting between data, CRM and marketing with regular stakeholder interaction * Apply online … contact Chelsea Hackett via WHO WE ARE? We're working with an established organisation currently investing in its digital and customer capabilities as part of ongoing growth. Operating across multiple channels, the business is focused on improving how it uses customer data to better understand behaviour, refine engagement ...

role are as follows: Overall responsibility for prioritising and driving the delivery of key strategic business change. Drive innovative development response to customer and business feedback, efficiency saving opportunities and ideas to differentiate AJ Bell from other retail investment providers. Developing and maintaining strong working relations with senior management … priorities and short-term incremental improvements. Managing a team of Product Owners ensuring that they maximise the value of changes delivered across the Operations, Customer Services and Regulatory channels. Own the backlog of development work for the Operational and Regulatory teams. Manage overall tracking of business benefits across ...

across the Guinness Partnership for all IT related incidents and requests. As this is a front-line role you will offer a first-class customer experience with every interaction, resolving straightforward problems at first contact. In this dynamic role you will also be required to manage multiple … ITSMF tool and provide support with the objective of restoring normal service as quickly as possible. What we’re looking for We are a customer-focused organisation so we know that how we do things is just as important as what we do. You will not only ...

large team of developers in a fast-paced, dynamic environment you will develop innovative web-based user interfaces that utilise AI to enhance the customer experience. You will craft user interfaces using the latest JavaScript frameworks, HTML5 and CSS3, bringing cutting-edge AI driven applications to life. You will ...

team Have input into how solutions are developed and delivered using knowledge and expertise to help deliver the best possible outcome for the customer Carry out testing across a wide range of processes and systems - including UI, API, back office (workflow) processes, 3rd party systems and integrations between … Agile working practices and ability to apply its practice Ensure that all duties are carried out with the aim of protecting customers and improving customer experience. Supporting and enabling the business to achieve its regulatory requirements, including consumer duty. Competence, knowledge and skill Full understanding of the testing lifecycle ...