4 of 4 Remote/Hybrid Customer Experience Jobs in Lancashire

shape how customers buy and sell through a complex two-sided marketplace. The role This is a classic Product Analytics role focused on understanding customer behaviour, product performance, experimentation, and growth. You'll sit within the Growth Analytics team, working closely with Product, Marketing, Commercial teams, agencies, and external … partners to solve business problems and improve customer outcomes. The business operates a sophisticated analytics ecosystem, with advanced event tracking and behavioural data collected across the entire customer journey. Rather than relying on traditional web analytics tools, they've invested heavily in modern product analytics capabilities and data ...

+ bonus This is an exciting opportunity for a Web Instrumentation Analyst to play a key role in shaping how digital customer behaviour is tracked, measured, and understood. You'll work across web and mobile platforms, driving data quality and enabling data-driven decision making through robust tracking … analytics implementations. The Company They are a well-established organisation with a strong digital presence and a commitment to leveraging data to improve customer experiences. With continued investment in analytics and customer insight capabilities, they are expanding their data function and looking for individuals who can have ...

business and technical teams to enhance overall service delivery. Ensure that all duties are carried out with the aim of protecting customers and improving customer experience. Supporting and enabling the business to achieve its regulatory requirements, including consumer duty. Competence, Knowledge and Skills Excellent customer service and communication … skills, with the ability to explain technical issues to non-technical customers. Extended administration and troubleshooting experience of the following systems: Entra/Active Directory, Windows 11, Group Policy, MS Exchange, SharePoint, Office 365 and Jira. Automation through use of PowerShell, coding and APIs, Knowledge and interest in automation ...

established digital performance business operating across multiple international markets. Through a portfolio of proprietary digital platforms, they manage and optimise the full customer journey from acquisition through to conversion. Their data-driven approach to growth has created a strong culture of experimentation, with significant opportunities to improve customer … implementations Collaborate with analytics teams to support experiment measurement and reporting Contribute to experimentation best practices, processes, and governance Identify technical opportunities to improve customer journeys and conversion performance Your Skills & Experience Strong commercial experience as a CRO Developer, Front End Developer, or Experimentation Developer Hands ...