8 of 8 Remote/Hybrid Customer Service Jobs in Lancashire

Customer Support Engineer Hours: Part time, 20 hours per week, Monday – Friday 8am - 12pm (4 hours per day) Contract: Fixed term role until 31 March 2027 Salary: £30,500 - £32,000 per annum, pro rata (£16,500 per annum for part time hours) plus Into Film Benefits Location: Edinburgh … working compressed hours. We also offer a range of staff perks and benefit, which are detailed below. Role Summary The main function of the Customer Support Engineer (“CSE”) role is to ensure those who choose Into Film receive the most positive support possible from the organisation. ...

Support Engineer An excellent opportunity for an IT Support Engineer with Microsoft 365, service desk, remote technical support, networking and client-facing skills. If you’ve also worked in the following roles, we’d also like to hear from you: IT Technician, Technical Support Engineer, Service Desk Engineer … Support Engineer to join their team. The IT Support Engineer will provide remote technical support and onsite IT support to business clients, resolving service desk tickets, troubleshooting hardware, software, Windows, Microsoft 365 and basic networking issues. This is a varied, remote support and client-facing role involving regular client ...

/2nd Line IT Support Engineer Blackburn £28,000 – £32,000 DOE Full-Time | Permanent The Company An established and growing Managed Service Provider is looking to recruit a 1st/2nd Line IT Support Engineer to join its technical support team based in Blackburn. This is an excellent … Initially this role will be fully onsite, with the potential for hybrid working further down the line. The Role Working as part of the service desk team, you will provide 1st and 2nd line technical support to a range of clients across different industries. The role will involve troubleshooting ...

troubleshooting skills Exposure to VMware vSphere and Microsoft Azure environments Understanding of backup technologies and operational support processes Strong communication, problem-solving, and customer service skills Knowledge of ITIL-based service management practices Why Join? A genuine career progression opportunity into senior infrastructure and cloud engineering roles … Exposure to enterprise-scale Azure, VMware, backup, and monitoring technologies Join a collaborative team supporting complex customer environments Gain hands-on experience across cloud and on-premise infrastructure platforms Ongoing learning and development opportunities with access to modern technologies Flexible remote/hybrid working and a competitive package with ...

office for training, team events etc. Key responsibilities Prompt Issue Resolution: Respond promptly to technical issues, troubleshoot, identify root causes, and provide effective solutions. Customer Communication: Communicate with customers via phone, email, or chat to understand issues and deliver guidance and solutions. Product Advice: Provide context-specific advice … customers experiencing problems with our products. Case Management: Follow published guidelines for case management, ensuring daily maintenance, updates, and prioritization to meet service level targets. Documentation: Maintain a comprehensive record of customer issues and resolutions, including clear problem statements, troubleshooting steps, and root cause analysis. Collaboration: Collaborate with ...

firm Demonstrate strong analytical skills, including effectively defining problems and identifying solutions Exhibit the ability to work in a team environment with a customer service focus And you should have: A bachelor’s degree or equivalent in a related field, preferably Microsoft or other relevant certifications, preferably Experience ...

recruit a hardworking, articulate individual to join our Transfer Out Department where you will play a key role in providing our award-winning service to our business. For hard working individuals, there are excellent career development opportunities available. We have big growth plans with multiple opportunities available across … Manage own time effectively to meet business objectives. To continuously look for ways to improve the effectiveness and efficiency of the department, delivering improved service for customers and advisers. Contribute to and manage projects impacting Transfers Out, assist with business projects and change integration, and embed necessary changes within ...

Description We are recruiting for an experienced Executive Assistant to support our Chief Technology & Customer Services Officer. This is a fast-paced and visible role, requiring someone who is highly organised, proactive, and detail-oriented to ensure the smooth running of the CTCSO function. As part of the wider … reflection of our supportive and collaborative culture. What we offer Minimum starting salary £47,500 25 days holiday, increasing with service + buy/sell scheme + bank holidays 6% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted ...