10 of 10 Remote ITSM Jobs in Lancashire

efficiently. Desirable: * Experience with IT security best practices, firewall configurations, MFA, and anti-virus solutions. * Knowledge of PowerShell scripting and automation tools. * Familiarity with ITSM platforms (e.g., HaloPSA, ConnectWise, Autotask). * Awareness of compliance standards (e.g., GDPR, ISO 27001). * Relevant industry certifications: Microsoft Certified: Azure Administrator, MCSA, CompTIA Network+ More ❯

high-impact solutions. • Knowledge of industry trends and their impact on business strategies, ERP strategy and service portfolio. • Relevant Agile (e.g. Scrum Alliance), IT service management and/or project management certifications. • Experience in a people or line management role. WHAT YOU'LL LOVE ABOUT WORKING HERE? We are delighted More ❯

a high level of security, performance controls, and compliance. Desirable IT certifications are highly desirable, for example, Microsoft 365 Certified Associate, MCSA, MCSE etc. ITSM experience We're bold and brave when it comes to transforming business operations. Together, we achieve more for our customers, each other and ourselves. From More ❯

users and customers. Responsible for ensuring that the MIM team and Command Centre complete routine tasks such as SMS and written communications are sent, ITSM ticketing system and dashboards are updated and all relevant reports are completed. Completion of input to Daily, Weekly and Monthly service reviews and monthly contractual More ❯

of problem-solving, analytical skills, with the ability to think critically, creatively, and independently to solve issues. Excellent planning and implementation methodology. Experience of ITSM processes. Experience of and understanding of Network infra in Wifi, DC On-prem, Cloud (AWS/Azure/OCI), Next Generation Firewall, Load-balancing, and More ❯

and driving service improvement. Experience working in a customer-facing service desk role in a software or SaaS business. Familiarity with Zendesk or similar ITSM tools. Exposure to service improvement projects or initiatives (e.g. launching a self-service portal or improving ticket triage workflows). Participation in or support for More ❯

000pa + Excellent Benefits - Hybrid Working - Pension, Private Health Care, Holiday & Sick Pay CompTIA A+; ITIL Foundation; Microsoft Office Specialist, Associate (Office 365), ITSM tool - Service Now experience as well as MS Teams, O365 and IT Support Experience in the Financial Arena. Professional and Eloquent Communication Skills are Pre-requisite … Support shift roster to ensure the function is appropriately resourced. Knowledge, Skills and Experience: CompTIA A+; ITIL Foundation; Microsoft Office Specialist, Associate (Office 365), ITSM tool - Service Now experience as well as MS Teams, O365 and IT Support experience in the Financial Arena. Professional and Eloquent Communication Skills are Pre More ❯

shift and approaches Analysis and investigation of ICT issues, within new and existing services to enable business continuity and resolve major incidents Experience of ITSM tools, design configuration or operation Experience Essential Performing a range of varied work activities in a variety of structured environments. Communicating technical information to both … or IT work outside of degree would be beneficial. Presenting to groups of people. Meeting strict service requirements (KPIs, SLAs, OLAs). Experience of ITSM tools, design configuration or operation Experience of tools such as SCCM, MDM, office365 and Anti-Virus Experience of Windows 7 & 10 environments. Qualifications Essential A More ❯

We are seeking a skilled Remedy Developer to design, develop, and maintain applications within the BMC Remedy ITSM suite. We take a modern approach of working collaboratively internally and externally to achieve high levels of satisfaction both for our clients and ourselves. The ideal candidate will have experience in designing … the team, you'll be empowered to: Design, develop, and customize BMC Remedy applications, including workflows, forms, active links, and filters. Configure and maintain ITSM modules such as Incident Management, Problem Management, Change Management and Asset Management. Troubleshoot and resolve issues in the Remedy environment and optimise Remedy application performance … upgrades to the Remedy system and collaborate with cross-functional teams to integrate Remedy with other enterprise applications. Your skills and experience BMC Remedy ITSM Certification. Understanding of ITIL framework and best practices. Experience in cloud-based deployments of Remedy application. Wide-ranging experience in developing and customising workflows and More ❯

Business Unit: Technology Operations & Cyber Security Salary range: £57,600 - £82,000 - Per annum + DOE + red-hot benefits Location: Hybrid - Occasional travel to Glasgow and Newcastle hubs. Contract type: Permanent Our Team The world is changing and so More ❯