ITSM Jobs in Lancashire

IT Service Management (ITSM)
North West > Lancashire

The following table provides summary statistics for permanent job vacancies advertised in Lancashire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 25 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
25 May 2024
Same period 2023 Same period 2022
Rank 51 42 123
Rank change year-on-year -9 +81 -67
Permanent jobs citing ITSM 39 35 4
As % of all permanent jobs advertised in Lancashire 2.93% 4.93% 0.30%
As % of the Processes & Methodologies category 3.72% 5.25% 0.31%
Number of salaries quoted 39 16 3
10th Percentile £26,250 £24,000 £38,000
25th Percentile £31,625 £25,004 £46,250
Median annual salary (50th Percentile) £41,774 £25,953 £60,000
Median % change year-on-year +60.96% -56.75% +76.47%
75th Percentile £49,375 £30,978 -
90th Percentile £62,750 - -
North West median annual salary £41,774 £47,500 £34,830
% change year-on-year -12.05% +36.38% -10.69%

All Process and Methodology Skills
Lancashire

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Lancashire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,047 667 1,291
As % of all permanent jobs advertised in Lancashire 78.54% 93.94% 96.92%
Number of salaries quoted 876 369 365
10th Percentile £28,000 £28,250 £24,350
25th Percentile £36,000 £37,250 £32,500
Median annual salary (50th Percentile) £50,000 £47,500 £44,000
Median % change year-on-year +5.26% +7.95% +10.00%
75th Percentile £62,500 £60,000 £58,000
90th Percentile £75,772 £70,600 £70,000
North West median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +8.25%

ITSM
Job Vacancy Trend in Lancashire

Job postings citing ITSM as a proportion of all IT jobs advertised in Lancashire.

Job vacancy trend for ITSM in Lancashire

ITSM
Salary Trend in Lancashire

3-month moving average salary quoted in jobs citing ITSM in Lancashire.

Salary trend for ITSM in Lancashire

ITSM
Salary Histogram in Lancashire

Salary distribution for jobs citing ITSM in Lancashire over the 6 months to 25 May 2024.

Salary histogram for ITSM in Lancashire

ITSM
Job Locations in Lancashire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Lancashire region over the 6 months to 25 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Preston -4 17 £27,500 +5.96% 2
Blackpool - 4 £41,774 - 2
Carnforth - 1 £45,000 - 1
Chorley - 1 £32,500 - 2
ITSM
North West

ITSM
Co-occurring Skills and Capabilities in Lancashire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.69%) Microsoft Exchange
Applications
1 3 (7.69%) Microsoft Office
Business Applications
1 9 (23.08%) Dynamics CRM
Cloud Services
1 13 (33.33%) Microsoft 365
2 10 (25.64%) Azure
3 4 (10.26%) Power Platform
3 4 (10.26%) PowerApps
4 1 (2.56%) Entra ID
Communications & Networking
1 9 (23.08%) Remote Desktop
2 3 (7.69%) DNS
2 3 (7.69%) Network Security
2 3 (7.69%) VoIP
3 2 (5.13%) TCP/IP
4 1 (2.56%) BGP
4 1 (2.56%) Cisco ASA
4 1 (2.56%) Cisco Firepower
4 1 (2.56%) Cisco ISE
4 1 (2.56%) EIGRP
4 1 (2.56%) Firewall
4 1 (2.56%) HSRP
4 1 (2.56%) IPsec
4 1 (2.56%) LAN
4 1 (2.56%) NetScaler
4 1 (2.56%) OSPF
4 1 (2.56%) WAN
4 1 (2.56%) Wireless
Development Applications
1 3 (7.69%) JIRA
General
1 17 (43.59%) Finance
2 14 (35.90%) Social Skills
3 7 (17.95%) Public Sector
4 5 (12.82%) Analytical Skills
5 3 (7.69%) Influencing Skills
5 3 (7.69%) Presentation Skills
6 2 (5.13%) Telecoms
7 1 (2.56%) Aerospace
7 1 (2.56%) Games
7 1 (2.56%) Organisational Skills
Job Titles
1 13 (33.33%) Service Manager
2 12 (30.77%) IT Manager
3 9 (23.08%) Senior
4 6 (15.38%) Delivery Manager
4 6 (15.38%) IT Services Manager
4 6 (15.38%) Service Delivery Manager
5 5 (12.82%) Senior IT Manager
5 5 (12.82%) Senior Manager
5 5 (12.82%) Senior Service Manager
6 4 (10.26%) Analyst
6 4 (10.26%) Development Manager
6 4 (10.26%) IT Development Manager
6 4 (10.26%) IT Support
6 4 (10.26%) IT Support Manager
6 4 (10.26%) Service Analyst
6 4 (10.26%) Service Desk Analyst
6 4 (10.26%) Support Manager
7 3 (7.69%) IT Analyst
7 3 (7.69%) Product Owner
7 3 (7.69%) Senior Product Owner
Miscellaneous
1 9 (23.08%) iPad
1 9 (23.08%) Smartphone
2 3 (7.69%) Product Ownership
3 2 (5.13%) CMDB
4 1 (2.56%) iPhone
4 1 (2.56%) Management Information System
Operating Systems
1 16 (41.03%) Windows
2 9 (23.08%) Windows Phone
3 4 (10.26%) Android
Processes & Methodologies
1 21 (53.85%) ITIL
1 21 (53.85%) Service Management
2 13 (33.33%) Coaching
2 13 (33.33%) Service Delivery
3 12 (30.77%) Customer Service
3 12 (30.77%) Mentoring
4 9 (23.08%) Agile
4 9 (23.08%) CRM
4 9 (23.08%) Problem-Solving
5 6 (15.38%) Process Improvement
6 5 (12.82%) Collaborative Culture
6 5 (12.82%) Collaborative Working
7 4 (10.26%) Cybersecurity
7 4 (10.26%) Project Delivery
7 4 (10.26%) QMS
8 3 (7.69%) Community of Practice
8 3 (7.69%) Line Management
8 3 (7.69%) SIEM
8 3 (7.69%) Stakeholder Engagement
8 3 (7.69%) Zero Trust
Qualifications
1 12 (30.77%) Degree
2 5 (12.82%) Security Cleared
3 3 (7.69%) ITIL Foundation Certificate
4 2 (5.13%) SC Cleared
Quality Assurance & Compliance
1 3 (7.69%) NCSC
1 3 (7.69%) NIST
1 3 (7.69%) SLA
System Software
1 9 (23.08%) Terminal Services
2 4 (10.26%) Active Directory
3 2 (5.13%) IAG
Systems Management
1 9 (23.08%) AirWatch
Vendors
1 19 (48.72%) Microsoft
2 10 (25.64%) ServiceNow
3 3 (7.69%) Splunk
4 1 (2.56%) Cisco
4 1 (2.56%) Citrix
4 1 (2.56%) Palo Alto
4 1 (2.56%) SolarWinds