to one of their key customers who they have recently acquired. You will be responsible for Client Relationship Management, Service Quality Assurance, Service Improvement, PerformanceMonitoring, Service Provision, Problem Resolution, Reporting and Operational Planning Initially, you will be expected to meet with the key stakeholders at their customer … that customer receive the services they expect, and addressing any issues or concerns that may arise during service delivery. This will include service reviews, performancemonitoring and resolving any issues. Profile Good knowledge of IT service and application delivery, as well as successful service level agreement accomplishments Demonstrable more »
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Confidential
ensuring it meets customer needs and maintaining reliability and resilience. Experience Background with AWS in a cloud-first environment Strong experience with API gateway monitoring, ingress monitoring, external dependencies monitoring (on-prem) and performancemonitoring Understanding of route tables, transit gateways, security groups, NACLs, firewalls more »
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Confidential
CNC : Able to maintain and support JDE environments with experience of: Applying patches & bug fixes (ESUs). Package build and deployment. Regular system checks, performancemonitoring & maintenance activities. JDE upgrades and release updates. Linux: Administrative skills such as creating user accounts and mounting block volumes, a candidate with … large training budget for accreditations and educational assistance for courses relevant to your role. Version 1 Annual Excellence Awards & our Call-Out platform where performance is called out and recognised Moments that matter & our enhanced maternity & paternity leave policies for life s journey Our active ESG & CSR initiative allows … you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion, and belonging schemes. Quarterly performance-related profit share Certified Great Place to Work for 10 years in a row Flexible mix of Remote/Hybrid working options Pension, Private Healthcare Cover, Life more »
Preston, Lancashire, North West, United Kingdom Hybrid / WFH Options
Martin Veasey Talent Solutions
progress, issues, and risks. * Project Meetings and Reporting Establish effective project reporting procedures and systems, providing regular quality, cost, and progress reports to stakeholders. * PerformanceMonitoring and Improvement Set and monitor project-level KPIs, proactively identify and mitigate risks, and drive continuous improvement initiatives, while ensuring compliance with … relevant regulations and safety standards. * Team Development and Management Lead and develop project teams to ensure high performance and job satisfaction, while fostering a culture of excellence and continuous improvement. * Strategic Planning and Execution Develop comprehensive project plans and coordinate various stakeholders throughout all project phases, as well as … in class project management and service excellence will be a critical to success. This will include experience of building, leading and managing a high performance, continuous improvement, and excellent service focused culture. * Proficiency in financial planning and management, including preparing CAPEX budgets and managing contractor proposals, is important. Your more »