Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
Weightmans
engineers and financial advisors); insurance policy coverage; insurance and reinsurance disputes; and claims relating to construction, property damage and aviation. Main duties and responsibilities Proactivemanagement of your own caseload with limited supervision required Working as part of a team on large, complex, high value matters Assisting the … compliance with client service level agreements, relevant policies and procedures Supporting and having autonomy to contribute to and develop business development initiatives Completion of management information Delegating to and developing/supervising trainees and paralegals Assisting with other work allocated by the Team Manager Working in accordance with Weightmans … driven and client-focused approach, with the ability to strategise Strong legal and analytical skills and an eye for detail Excellent organisation and time-management skills Excellent communication and interpersonal skills, with a positive attitude Excellent IT skills Excellent teamwork skills Why work for us Weightmans is a Top More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Outbrain
Strategic Account Leadership : Serve as the primary point of contact for key agency and brand clients, ensuring their success and long-term retention through proactive relationship management. Revenue Growth & Expansion : Drive upsells, cross-sells, and renewals by identifying opportunities to expand clients' investment in our solutions, aligning our offerings … offerings. Mentorship & Team Development : Provide guidance and mentorship to junior team members, sharing best practices and contributing to the overall growth of the account management team. Measurement of Success : Client Retention & Satisfaction : Maintain and grow key accounts, ensuring high renewal rates and continued customer trust. Revenue & Business Growth : Drive … internal team development, fostering a culture of excellence and collaboration. What will you bring to the team? 3-6 years of experience in account management, customer success, or digital advertising, preferably within the adtech, programmatic, or media industry. Proven ability to own and grow SME-level client relationships, drive More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
DELIVEROO
to grow and operate efficiently. The SMB team spans the full life-cycle of partner interactions from initial acquisition, on-boarding, reactive support and proactive account management. We do this through our in-house contact centre based in Manchester and in collaboration with our third-party contact centre providers. … Role As a Head of Operational Support you will be responsible for driving the operational performance and supporting our commercial teams in Sales, Account Management and Customer Success. You will partner with our Heads of functions to enable them to achieve their goals while providing them with the guidance … will lead a cross functional team of Operational Support Leads to find solutions to the biggest challenges faced by our inside sales and account management teams. Your responsibilities will include: Defining and scoping our operating vision for our SMB Contact Centres and delivering strategic projects to improve commercial performance More ❯