24 of 24 Remote Service Delivery Jobs in Lancashire

SOC Lead £80000 GBP Hybrid WORKING Location: Glasgow, Scotland - United Kingdom Type: Permanent SOC Technical Security Service Delivery Manager Location: Glasgow (hybrid) Salary: Up to £85,000 (depending on experience) NOTE: Due to the nature of this client's work, you must be eligible for UK Security Clearance (SC). We're currently seeking a highly experienced SOC … Technical Security Service Delivery Manager to join a growing and innovative Security Operations Centre (SOC) function within a global, client-focused environment. This is a pivotal opportunity to lead and shape the delivery of security services for major clients while supporting a broader mission to build a more secure and resilient digital world. You will act as … a critical liaison between client stakeholders and internal operational teams, ensuring the delivery of world-class cyber security services. You'll drive incident response coordination, lead vulnerability management efforts, and ensure service excellence through strategic oversight and hands-on technical engagement. What You'll Be Doing Serve as the key point of contact and escalation for clients across More ❯

SOC Lead £80000 GBP Hybrid WORKING Location: Glasgow, Scotland - United Kingdom Type: Permanent SOC Technical Security Service Delivery Manager Location: Glasgow (hybrid) Salary: Up to £85,000 (depending on experience) NOTE: Due to the nature of this client's work, you must be eligible for UK Security Clearance (SC). We're currently seeking a highly experienced SOC … Technical Security Service Delivery Manager to join a growing and innovative Security Operations Centre (SOC) function within a global, client-focused environment. This is a pivotal opportunity to lead and shape the delivery of security services for major clients while supporting a broader mission to build a more secure and resilient digital world. You will act as … a critical liaison between client stakeholders and internal operational teams, ensuring the delivery of world-class cyber security services. You'll drive incident response coordination, lead vulnerability management efforts, and ensure service excellence through strategic oversight and hands-on technical engagement. What You'll Be Doing Serve as the key point of contact and escalation for clients across More ❯

SOC Lead £80000 GBP Hybrid WORKING Location: Glasgow, Scotland - United Kingdom Type: Permanent SOC Technical Security Service Delivery Manager Location: Glasgow (hybrid) Salary: Up to £85,000 (depending on experience) NOTE: Due to the nature of this client's work, you must be eligible for UK Security Clearance (SC). We're currently seeking a highly experienced SOC … Technical Security Service Delivery Manager to join a growing and innovative Security Operations Centre (SOC) function within a global, client-focused environment. This is a pivotal opportunity to lead and shape the delivery of security services for major clients while supporting a broader mission to build a more secure and resilient digital world. You will act as … a critical liaison between client stakeholders and internal operational teams, ensuring the delivery of world-class cyber security services. You'll drive incident response coordination, lead vulnerability management efforts, and ensure service excellence through strategic oversight and hands-on technical engagement. What You'll Be Doing Serve as the key point of contact and escalation for clients across More ❯

a dynamic team delivering outsourced payroll services using Oracle Cloud technology. This role offers a blend of remote and office-based work, with a focus on providing exceptional customer service and accurate payroll processing. Key Responsibilities: Process HR and payroll data to meet SLA targets Resolve payroll queries from employees, HMRC, and third parties Maintain confidentiality and data security … Provide scheduled payroll reports and support service delivery Advise on UK payroll legislation and contribute to process improvements Collaborate with internal and external teams for seamless service delivery Participate in UAT and onboarding of new clients Requirements: Experience with Oracle HR and Payroll (Cloud or E-Business Suite) Strong UK payroll knowledge and legislation understanding Excellent More ❯

AI & Automation Engineer – Manchester/Hybrid Working We are working with a prestigious Professional Services client as they look to drive AI automation within their Service Delivery function. This is a new role and would offer an excellent opportunity to an ambitious individual to apply and grow their AI career within a large-scale global environment. Our client … virtual agents, predictive analytics, and machine learning within the ITSM ecosystem Supporting ITSM workflow improvements through the proposal and development of new AI agents to streamline processes and improve service delivery Collaborating with cross-functional teams to design, develop, and deploy AI agents that enhance operational efficiency and user experience Testing, evaluating, configuring, and maintaining automation and other … working with wider AI/ML professionals on new AI Agent/RPA development Ideally you may have experience working with AI in ServiceNow, talkdesk or Genesys, or other Service management platforms Experience documenting processes and technical requirements A certification in ITIL, AI technologies, or related fields Apply now for immediate consideration More ❯

contract There is a possibility that this post will be made permanent at the end of the fixed term contract. As part of this team, you will lead the delivery of projects that drive real change across the organisation focussing initially on new service implementation projects. Each year Turning Point bids for contracts to deliver health and social … preparations start well before, and work to 'bed in' new contracts can last several months afterwards. Initially your role will be to ensure that the IT components of these service implementations are planned and delivered to time and budget, working closely with the relevant business unit, and colleagues in other central service departments. Later the role may extend … to include : • management of non IT, as well as IT, components of new service implementation projects, • management of business change/transformation projects which have limited or no IT components. • management of projects which implement cutting-edge technology and innovation, such as AI and automation, business applications, and digital products across the organisation • working with the IMT service More ❯

Insight Analyst to join their innovative Data and Insight team! This is a fantastic opportunity to make a real impact by transforming customer feedback into actionable insights that drive service improvements and elevate customer satisfaction. Key Responsibilities: Design & Implement Surveys: Lead the creation of customer insight surveys (satisfaction, perception, and transactional) that are statistically robust and aligned with industry … Analysis: Dive deep into both quantitative and qualitative customer feedback to uncover sentiment, trends, and key areas for enhancement. Segmentation Models: Develop detailed customer segmentation models to inform strategic service delivery. Engaging Presentations: Craft compelling, data-driven presentations for senior stakeholders, turning complex insights into clear, actionable outcomes. Cross-Functional Collaboration: Facilitate insight workshops and foster collaboration across departments … and sentiment analysis. Personal Attributes: - Exceptional stakeholder engagement and communication skills, especially with senior managers and Board members.- A curious mindset with a passion for translating data into practical service improvements.- Commitment to inclusive, customer-centric service delivery, especially for vulnerable groups. Qualifications: Degree-level qualification or relevant experience in an analytical field such as Statistics, Data More ❯

do: Act as a trusted advisor to business stakeholders working with them to secure talent whilst providing insights on market trends and hiring strategies. Drive client engagement through exceptional service delivery, onboarding and stakeholder management. Talent delivery, sourcing and vacancy management with a particular focus on technical roles within insurance pricing, finance and information technology. Management of More ❯

driven, with a team committed to innovation and continuous improvement. The Role As a Senior Corporate Account Manager , youll manage a portfolio of high-value clients, ensuring world-class service delivery and retention. Youll work closely with internal teams and the field-based sales function to develop strong client relationships, drive renewals, and deliver tailored energy solutions. Key … responsibilities include: Portfolio management overseeing new and existing client accounts to ensure service expectations are exceeded Relationship building developing and maintaining strong partnerships with key stakeholders Project management delivering service deliverables to agreed timelines and KPIs Data analysis interrogating client data to identify cost savings, efficiencies, and income opportunities Reporting producing Management Information (MI) reports, budgets, and consumption … the Energy Management System/portal Bill validation & query resolution ensuring accuracy and compliance across accounts Savings identification forensic analysis of historic accounts to uncover ongoing savings and refunds Service innovation assisting in the development of new energy management services for corporate clients About You Were seeking a highly skilled Senior Account Manager/Corporate Account Manager/Key More ❯

Free Flu Jabs: Keep healthy during flu season Sick Pay: Financial security when you need it most Yearly Salary Reviews: Ensuring your compensation reflects your hard work Death in Service Payments: Providing extra peace of mind for you and your family Key Responsibilities: Support the design, implementation, and integration of cutting-edge digital applications Assist in consolidating multiple systems … into a streamlined Information Management System Collaborate with operational and IT teams to develop innovative digital solutions that enhance service delivery and user experience Troubleshoot technical support issues, ensuring minimal disruption to critical services Provide expert technical input to customers and third-party stakeholders Maintain comprehensive documentation of integration service processes and best practices About You: We More ❯

Lancashire (hybrid 2 days per week on-site) Salary: up to £65,000 Industry: Smart Supply Chain and Lifecycle Management About the Client Our client is a long-established, service-focused business delivering intelligent, data-driven solutions that help organisations increase efficiency, reduce operational risk, and streamline complex logistical processes. With a strong reputation for reliability and innovation, they … of national and regional clients, many of whom rely on their services as a critical part of day-to-day operations. They pride themselves on combining technology with exceptional service delivery, offering bespoke solutions tailored to the evolving needs of their customers. The organisation continues to invest in digital transformation and strategic partnerships to remain at the forefront … best practice. Strong debugging, problem-solving, and communication skills. Nice to have: Docker/Kubernetes, SignalR, or third-party integrations. Perks & Benefits: 2 x basic annual salary Death in service 8% pension(5% employee) 25 days holiday plus bank holidays What happens next? One of our Recruitment Consultants will be in touch and inform you if youve been successful More ❯

Lancashire (hybrid 2 days per week on-site) Salary: £50,000-£55,000 Industry: Smart Supply Chain and Lifecycle Management About the Client Our client is a long-established, service-focused business delivering intelligent, data-driven solutions that help organisations increase efficiency, reduce operational risk, and streamline complex logistical processes. With a strong reputation for reliability and innovation, they … of national and regional clients, many of whom rely on their services as a critical part of day-to-day operations. They pride themselves on combining technology with exceptional service delivery, offering bespoke solutions tailored to the evolving needs of their customers. The organisation continues to invest in digital transformation and strategic partnerships to remain at the forefront … to turn data into practical business solutions. Bonus: exposure to DBT, Fivetran, Python, Git, data governance, or machine learning techniques. Perks & Benefits: 2 x basic annual salary Death in service 8% pension(5% employee) 25 days holiday plus bank holidays What happens next? One of our Recruitment Consultants will be in touch and inform you if youve been successful More ❯

Inside IR35 Power Platform Developer - Public Sector Digital Transformation A respected consultancy is seeking a certified Power Platform Developer to support a strategic public sector programme focused on digital service delivery, automation, and data-driven decision-making. This is a 6-month contract , offered Inside IR35 , with a fully remote working arrangement and a daily rate of … teams, you'll help automate work-flows, build intuitive applications, and deliver actionable insights that improve public services. Key Responsibilities: Develop and maintain Canvas Apps tailored to user and service needs Build and optimise Power Automate flows for business process automation Design and implement Power BI dashboards for real-time data visualisation Integrate and manipulate data using JSON and More ❯

protocols Previous leadership experience Familiarity with ADHD assessment process & tools - desirable What Will You Do Leadership & Supervision - Report to and work with the ADHD Clinical Lead for safe, cohesive service delivery whilst overseeing, shaping and guiding the titration team. Clinical Responsibilities - Initially hold a titration caseload, ensure best practices, oversee quality and manage ad hoc requests. Service … the ADHD sector at large. ADHD Assessor Development . You'll be trained and supported to become an experienced ADHD assessor, capable of delivering diagnosis to aid your titration service understand and quality assure. More ❯

a trusted advisor - build strong client relationships, understand their goals, and craft solutions that deliver real business impact. * Sell with expertise - collaborate with technical teams to design tailored managed service solutions.* Drive growth - develop and execute strategies, manage pipelines, and exceed sales targets. * Lead deals from pitch to close - prepare compelling proposals, deliver presentations, and negotiate contracts.* Stay ahead … of the curve - monitor industry trends, competitor activity, and emerging technologies. * Ensure smooth handovers - work with service delivery and account teams to guarantee excellent client experiences. What We're Looking For * Proven track record in business development, sales, or account management in IT services/MSP space (5+ years preferred).* Solid knowledge of managed services offerings - from More ❯

essential skills: * Client liaison and negotiation skills * High levels of computer literacy * Ability to use web-based platforms to generate high-quality outputs for submission in line with defined service delivery standards * Present a positive and professional image to internal and external clients * Be highly motivated and able to work with autonomy, with great time management * High levels More ❯

encourage creativity and innovation, and we strongly believe that it is our people that make us great About the role You will provide 3rd Line technical support in a service desk environment for multiple clients, being an escalation point for other service desk engineers. You will take the lead in resolving complex technical issues, analysing client challenges to … identify recurring trends, and researching innovative IT technologies to drive continuous improvement and enhance service delivery. You will build strong customer relationships through customer knowledge, ensure technical documentation is thorough to make ongoing support as efficient as possible Responsibilities Logging and actioning end-user service requests in PSA system, following Service Desk procedures and policies Address technical … queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Diagnose and resolve technical issues Respond to escalations from 1st Line and 2nd Line Support Technicians by offering support and technical advice to resolve client queries Install, maintain, and troubleshoot client hardware and software in accordance with company standards, including reconfiguring and performing system upgrades when More ❯

of both. Ideally you will be able to commute to our Manchester office for meetings and to collaborate with the Support team. Day to day you will: Own the delivery of the support function in the UK Contribute to account management of key customers, understanding the entirety of the customer position, including challenges, project work, issues and risks Operate … a career at Alcidion could be for you. To be successful in this role, you will be a people-orientated professional who is passionate about driving the highest quality service delivery. You will have good understanding of the concept of building cohesive teams, importance of training, developing and coaching support teams as well as service desk specific SLAs More ❯

Field Service Engineer About the Role We’re looking for a Field Service Engineer to support customers across Manchester. You’ll be responsible for diagnosing, repairing, and maintaining hardware equipment and Multi-Functional Devices (MFDs), ensuring minimal downtime and excellent service delivery. The role involves both technical expertise and strong customer interaction. Key Responsibilities & Skills Diagnose and … repair faults on MFDs, replacing parts where necessary. (Training provided) Install, configure, and update firmware/software. Perform quality checks and provide clear service reports. Driving License Needed (Any experience as an IT Field field engineer is preferred) Experience fault-finding and repairing MFDs (Multi function devices) or similar equipment. Strong IT knowledge Experience with Hardware/Software support … What’s on Offer Salary £26,000-£28,500 (DOE) Fully maintained company car Company fuel card. Remote/Travel/Client Site Competitive salary (rising each day per service) bank holidays. Pension scheme & life cover. Healthcare cash plan & wellbeing support. Staff perks platform Volunteer days. Career development and progression opportunities. Location: Manchester & Remote Hours: Mon–Fri, 37.5 hrs More ❯

Field Service Engineer About the Role We’re looking for a Field Service Engineer to support customers across Manchester. You’ll be responsible for diagnosing, repairing, and maintaining hardware equipment and Multi-Functional Devices (MFDs), ensuring minimal downtime and excellent service delivery. The role involves both technical expertise and strong customer interaction. Key Responsibilities & Skills Diagnose and … repair faults on MFDs, replacing parts where necessary. (Training provided) Install, configure, and update firmware/software. Perform quality checks and provide clear service reports. Driving License Needed (Any experience as an IT Field field engineer is preferred) Experience fault-finding and repairing MFDs (Multi function devices) or similar equipment. Strong IT knowledge Experience with Hardware/Software support … What’s on Offer Salary £26,000-£28,500 (DOE) Fully maintained company car Company fuel card. Remote/Travel/Client Site Competitive salary (rising each day per service) bank holidays. Pension scheme & life cover. Healthcare cash plan & wellbeing support. Staff perks platform Volunteer days. Career development and progression opportunities. Location: Manchester & Remote Hours: Mon–Fri, 37.5 hrs More ❯

Field Service Engineer About the Role We’re looking for a Field Service Engineer to support customers across Manchester. You’ll be responsible for diagnosing, repairing, and maintaining hardware equipment and Multi-Functional Devices (MFDs), ensuring minimal downtime and excellent service delivery. The role involves both technical expertise and strong customer interaction. Key Responsibilities & Skills Diagnose and … repair faults on MFDs, replacing parts where necessary. (Training provided) Install, configure, and update firmware/software. Perform quality checks and provide clear service reports. Driving License Needed (Any experience as an IT Field field engineer is preferred) Experience fault-finding and repairing MFDs (Multi function devices) or similar equipment. Strong IT knowledge Experience with Hardware/Software support … What’s on Offer Salary £26,000-£28,500 (DOE) Fully maintained company car Company fuel card. Remote/Travel/Client Site Competitive salary (rising each day per service) bank holidays. Pension scheme & life cover. Healthcare cash plan & wellbeing support. Staff perks platform Volunteer days. Career development and progression opportunities. Location: Manchester & Remote Hours: Mon–Fri, 37.5 hrs More ❯

Field Service Engineer About the Role We’re looking for a Field Service Engineer to support customers across Manchester. You’ll be responsible for diagnosing, repairing, and maintaining hardware equipment and Multi-Functional Devices (MFDs), ensuring minimal downtime and excellent service delivery. The role involves both technical expertise and strong customer interaction. Key Responsibilities & Skills Diagnose and … repair faults on MFDs, replacing parts where necessary. (Training provided) Install, configure, and update firmware/software. Perform quality checks and provide clear service reports. Driving License Needed (Any experience as an IT Field field engineer is preferred) Experience fault-finding and repairing MFDs (Multi function devices) or similar equipment. Strong IT knowledge Experience with Hardware/Software support … What’s on Offer Salary £26,000-£28,500 (DOE) Fully maintained company car Company fuel card. Remote/Travel/Client Site Competitive salary (rising each day per service) bank holidays. Pension scheme & life cover. Healthcare cash plan & wellbeing support. Staff perks platform Volunteer days. Career development and progression opportunities. Location: Manchester & Remote Hours: Mon–Fri, 37.5 hrs More ❯

Field Service Engineer About the Role We’re looking for a Field Service Engineer to support customers across Manchester. You’ll be responsible for diagnosing, repairing, and maintaining hardware equipment and Multi-Functional Devices (MFDs), ensuring minimal downtime and excellent service delivery. The role involves both technical expertise and strong customer interaction. Key Responsibilities & Skills Diagnose and … repair faults on MFDs, replacing parts where necessary. (Training provided) Install, configure, and update firmware/software. Perform quality checks and provide clear service reports. Driving License Needed (Any experience as an IT Field field engineer is preferred) Experience fault-finding and repairing MFDs (Multi function devices) or similar equipment. Strong IT knowledge Experience with Hardware/Software support … What’s on Offer Salary £26,000-£28,500 (DOE) Fully maintained company car Company fuel card. Remote/Travel/Client Site Competitive salary (rising each day per service) bank holidays. Pension scheme & life cover. Healthcare cash plan & wellbeing support. Staff perks platform Volunteer days. Career development and progression opportunities. Location: Manchester & Remote Hours: Mon–Fri, 37.5 hrs More ❯

systems for millions users. You'll be planning and designing research programmes that will inform the products and services we develop. You'll work closely with users and agile delivery teams to test both broad concepts and detailed service elements, ensuring that research findings are clearly communicated, understood, and translated into practical, actionable recommendations. We need a champion … of user-centred design and core research principles. You'll help build a shared understanding of user needs across teams and stakeholders, influencing design decisions and driving improvements in service delivery. You'll also help our product teams to collaborate, guiding them in interpreting research insights and maintaining a strong focus on user experience throughout the development lifecycle. Your … at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £46,547. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £12,876 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You More ❯