1 to 15 of 15 Service Delivery Jobs in Lancashire

Newcastle-upon-Tyne or Sheffield. Please find further information on the Corporate hub locations here.About the jobJob summaryWe are looking for a Lead Agile Delivery Manager to drive delivery of our Health and Disability products and services to improve outcomes for people with a health condition or disability. … We’re looking for people with a passion for agile delivery and the behaviours to inspire and guide teams. Here you’ll do work that matters and makes a difference to some of the most vulnerable in society. Come and help us make the health services of the future. … Transformation Programme, we are seeking to transform the way some of our most vulnerable users get the support they need. Working alongside policy, strategy, service delivery and cross-government digital areas we are designing the Health services of the future looking to how we can make improvements and more »

play a key role in the support of new and existing software applications. Development of existing IS controls that originate from within the IS Service Delivery function. The principal objectives of the role are: Support the Application and Integration Manager To act as the internal technical expert for … requests in line with associated documented processes Design and document and/or re-design and manage the implementation of process controls Implementation of service enhancements Generation and delivery of both regular and ad-hoc IT related reporting and MI Timely escalation of issues to your line manager … Effective communication to IT teams, 3rd party IT vendors and Speedy Business units Provide training to Service Desk team members were required to ensure knowledge is shared and processes are being followed Provide support to Business Strategic projects as required Conduct additional ad hoc duties as required Promote participation more »

Job summary An exciting opportunity has arisen within IT at MLCSU, and we are looking for a Service Desk Manager to join the IT Service Delivery Team. The role will be managing the North region of the Service Desk team. We are looking for an enthusiastic … self-motivated, flexible and passionate individual to join the Service Delivery Team. Candidates must have significant proven service desk skills, IT knowledge and experience, strong leadership skills and a comprehensive understanding of IT Service Management principles. Significant experience and knowledge of working in an ITIL aligned … service environment, with a dedicated focus on best practice and working/operating to best practice guidance and service standards. Candidates must have a customer focused approach, excellent communication, presentation and interpersonal skills and the ability to build key relationships with key stakeholders. You will need a flexible more »

and develop and lead projects to deliver significant benefits to ELFS colleagues and our NHS partners?ELFS Business Services is an NHS owned Shared Service organisation providing back-office transactional services to many NHS Trusts across England. Established in 2002, We are a business division of Lancashire Teaching Hospitals … streamlining and standardisation including introducing new ways of working, systems, and technologies to ensure the organisation remains at the forefront of innovation providing effective service delivery Champion continuous improvement by constructively challenging existing practices, introducing improvements where appropriate in order to deliver a recognised high-quality service … of communicating with a range of audiences Experience of preparing reports and providing advice Desirable Experience within an NHS healthcare environment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

and Community Services and Supported Accommodation, as well as numerous opportunities to grow and improve our combined portfolio. Both Acorn and Delphi have strong service offers, each with a clear vision for providing quality support and treatment. During the past two years the current Director of Treatment & Recovery has … led the development of an integrated approach to substance misuse service delivery across Syncora. This role will continue to build upon the good foundations ensuring that we sustain a multifaceted offer that has a clear vision and results in a culture of collaboration and sharing of success. Main … duties of the job The successful candidate will hold responsibility for the excellent strategic, operational, and financial delivery of quality services that meet all regulatory and legislative requirements. The ability to retain oversight and leadership of key business areas is required, as well as the understanding that operational involvement more »

DescriptionJob title: Facilities Digital Services and Delivery ManagerLocation: Warton – We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular roleSalary: 63,900 + (depending on skills and experience)What you’ll be doing:Leading on the Facilities Management … Techniques used extensively across the Construction and Estate Maintenance Industry to BAE Systems, improve effectiveness and efficiency of operations, data handling and exchange and service deliveryLeadership of the Technical Library and Information Services team and provision of seamless integration across our Digital Media Systems and Services within the AV … the Digital Transformation effort, bringing cutting-edge systems, operations, tools, and techniques from the Construction and Estate Maintenance Industry to enhance effectiveness, efficiency, and service delivery across our organization. This role offers a unique opportunity to drive innovation and make a significant impact on how we handle data more »

in office full time with other team members will be essential. The Project Manager is responsible for the on-time, budget, scope and quality delivery of all projects within their remit, and to ensure timely handover of projects to Accounts Management and Operations following rigorously defined project closure. POSITION …/Scope with a focus on following the right level of governance relevant to meet company targets. • Working with Account Managers and/or Service Delivery Managers to ensure effective customer stakeholder management within projects and to engage them as a point of escalation for client issues. • Producing … Paternity Leave 4 weeks full pay Holiday buy scheme Employee Assistance Programme Discounted Leisure Memberships Cycle to work scheme EV & Hybrid Car Scheme Long Service Awards Private Medical Insurance And many more! For our full job specification please go onto our careers page under "Delivery Services" link below more »

This role requires an IT Service Lead to coordinate and act as escalation point for a vendor within the Technology department in the Financial Services industry, ensuring top-tier IT service delivery and ticket management. The Service desk will eventually be brought in house, the successful … this role will be focused on the North West based out of Preston, this organisation it is renowned for its commitment to providing exceptional service to its diverse client base. Description Lead a IT service delivery, coordination and vendor management to adhere to SLAs/KPIs. Ensure … IT services align with business objectives and user requirements with a willingness to go the extra mile for staff. Manage IT service delivery metrics and report on performance. Identify opportunities for service improvement and implement changes with assistance from the Head of IT Service. Act as an more »

client are a leading utilities and infrastructure business who are going through a period of investment, growth and change. The are looking for a Service Desk Manger to add to their team. As the IT Service Desk Manager, you will play a pivotal role in orchestrating and elevating … our IT support operations. You will be at the helm of a dedicated service desk team, ensuring not only the swift resolution of technical issues but also driving the strategic evolution of our IT support function. By integrating ITIL v4 best practices, you will streamline processes, reinforce service delivery, and heighten user satisfaction across the organisation. Moreover, your hands-on technical expertise will be invaluable for managing a range of platforms and tools, from Microsoft suites to asset management and bespoke internal systems. This role requires a harmonious blend of leadership, technical proficiency, and a continuous more »

to you and you are looking to work within a team with shared goals and doing what it takes to provide the best possible service - then we really want to hear from you. Our IT Project Management team are first class leaders of change bringing digital enhancements to the … achieved using relevant project management methodologies as appropriate. To provide advice and ongoing support for projects under the Digital & Health Informatics vision including post-delivery, such that systems remain effective, secure and available to Trust and the wider health community as needed, including performance reporting and troubleshooting. Support the … or equivalent qualification/experience Desirable PRINCE 2 foundation Knowledge & Experience Essential Significant work experience within the NHS Knowledge of business processes supporting clinical service delivery Substantial experience working with business change or project implementation Experience in delivering technology solutions for critical business activities Sound understanding and operational more »

Job summary Anticoagulant Dosing and Advisory Service (ADAS)Blackpool Teaching HospitalsAnticoagulation support assistants (MLA). Full time/part time positions available AFC band 2 Bank Positions, Flexible working Hours between 08.30 -16.45 Monday to Friday, An exciting opportunity has arisen to join the Anticoagulant Dosing and Advisory … Service (ADAS) , we are seeking responsible and enthusiastic individuals to work as Anticoagulation Support Assistants .alongside our Biomedical scientists . We are a near patient blood testing service utilising point of care measuring devices to provide (warfarin) Anticoagulation dosing advice to patients at community based clinics . You … skills and the successful candidates will be able to work efficiently and effectively as a lone worker as well as in a team environment.The service has a fleet of hospital vehicles for service delivery( own vehicle is not required) consequently a full driving license is essential and more »

Engineer to within out IT team in Preston. The role of an ICT 2 nd line Senior Support Engineer is to support the ICT Service Delivery Team Leader within site services, EUC and people management while performing daily duties as a 2nd line support engineer. This position will … be able to work alone as well as work within a team. The ICT 2 nd line Senior Support Engineer will support The ICT Service Delivery Team Leader with customer and team escalations, people management within the Preston office, DPR's and PIP's and take ownership of … EUC support and assist the site services team with resource scheduling for technician site visits when the ICT Service delivery Team Lead is on leave or otherwise unavailable About you Typically, has to have at least three to five years' experience within a similar role Basic understanding and more »

1st line Servicedesk support to the business. Deal with users, providing IT support and training. To provide first level customer contact, incident resolution and service request fulfilment in line with IT Service Management (ITSM) best practices within the IT Service Desk, ensuring quality and performance standards are … to an efficient and effective IT Service. Principal Accountabilities: To provide a high level of technical first level IT support in line with IT Service Management (ITSM) best practices for all services delivered by the IT Team ensuring customer focus is at the heart of service delivery. To … ensure that Incident and Service Request information is presented within the ITSM software application consistently to maintain effective internal technical and external customer communication and to avoid duplication of effort. To ensure that individual and team performance and quality targets are maintained. To maintain the IT Knowledgebase with internally more »

health checks can take place on our mobile treatment unit, to local community centres, shopping centres and workplaces. Hours: Bank Zero Hours Operates: The service operates 7 days a week, 365 days a year Pay: £12.13 an hour with enhancements for weekend and bank holidays Main duties of the … core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do. Job description Job responsibilities Duties and Responsibilities To … provide patient education and health promotion To undertake NHS health checks in the community face to face with patients Work to attain the service KPIs and targets Ensure all patient contact is recorded in a timely manner on the IT systems to enable tracking of patient outcomes, both in more »

Service Desk Co-Ordinator - £25k Nelson, Lancashire The Role: Do you have the organisational skills to keep a busy service desk running smoothly? Are you adept at communicating with both customers and engineers to ensure top-notch service delivery? If so, we have an exciting opportunity … for you. As a Service Desk Co-Ordinator at APT Controls, you'll be the linchpin in our service delivery, ensuring that every customer receives the attention and service they deserve. The role is based FT in the office 08:15 16:45 Mon Thurs and … Key Responsibilities: Regular communication with existing customers to maintain and build relationships. Handling incoming calls and performing general administrative duties. Ensuring adherence to all service processes and procedures. Managing orders from start to finish, including post-service follow-up. Keeping customers informed about lead times and order progress. more »