designing and implementing Identity and Access Management (IAM) solutions and maintaining secure authentication practices. Proficiency with Windows and Linux systems , as well as network scanning and diagnostic tools (e.g., Wireshark, IP scanner). A solid understanding of Public Key Infrastructure (PKI) and encryption fundamentals. Excellent collaboration, communication, and organisational skills , with the ability to work both independently and as part More ❯
in developing AGI and AMI scripts for call control automation Help manage SIP trunks, VoIP gateways, and troubleshoot call routing Monitor telephony system performance with tools like Grafana or Wireshark Work with databases such as MySQL for telephony data integration Collaborate with senior engineers to deploy and optimize VoIP services Participate in on-call rotations and escalate issues as needed More ❯
as required. Provide support via meetings, calls, and emails. Communicate technical solutions to clients and internal teams, ensuring SLA compliance. Diagnose and resolve IT problems using tools such as WireShark, and cable testers. Apply relevant security policies, including password management and group policy settings. Test hardware and software. Training Training will be delivered online training. Potential for a full time More ❯
