What you’ll need… We’re looking for someone with a strong interest in technology, great communication skills and a proactive attitude. You’ll need to demonstrate: Knowledge of Windows 10/11 and Microsoft Office software. Understanding of networking (TCP/IP, DNS, DHCP). Familiarity with Office 365 and Azure. Experience with device management (InTune/MDM More ❯
Surrey and Borders Partnership NHS Foundation Trust
customer service. Problem-solving abilities to diagnose and resolve a variety of technical issues. Experience in using ticketing systems to manage and track incidents and service requests. Knowledge of Windows operating systems, Office 365, and basic networking principles. Ability to prioritise tasks effectively and manage time in a fast-paced environment. About us Surrey and Borders Partnership NHS Foundation More ❯
technology vendors and have earned global acclaim. We're looking for someone who is passionate about IT and eager to grow their expertise in Microsoft 365, Device Management (iPhones), Windows Desktop and Laptop Support, including Build and Deployment. This role is a perfect match for individuals with 1-2 years of experience or those keen to embark on their … interest in IT and a desire to explore a career in IT. Key Responsibilities: Incident and Request Management: Manage and resolve incidents and service requests focusing on Office 365, Windows Desktop, and Laptop issues. Responsibilities include triaging, managing, resolving incidents, offering temporary solutions when necessary, and escalating complex issues. Customer Communication: Can communicate complex IT issues in understandable terms … Specifying and obtaining quotes for hardware and accessories such as docking stations Technical Support: Serve as the initial point of contact for IT support queries, especially around Office 365, Windows Desktop, mobile devices (iPhones), Azure AD accounts and policies, and Laptop Build and Deployment, applying your technical acumen to resolve issues and escalating as needed. Timekeeping and Performance Management More ❯
Windows 11 Deployment Engineer My client is looking for a Windows 11 Deployment Engineer that will be responsible for a deployment project around Windows 11: The customer is currently in the process of creating an image but would find it beneficial if the Deployment Engineer has the experience to make any recommendations on best practice as well … for improvement, fixing any errors/issues that arise in this project and working as a team to prevent that from happening again. Deployment Engineer Requirements: Proven experience with Windows 11 deployment projects Skilled in deploying laptops The ability to get involved with booking handover session with users is also desirable. Previous experience working with end users on post More ❯
