2 of 2 Management Information System Jobs in Ledbury

detail, has commercial acumen and is passionate about in-depth analysis. Gaining a full understanding of the structure, content and functionality of the company's asset management system as quickly as possible. Efficiently navigating the company's document management and storage system. Ensuring that information held on the asset management system … external audit inspection. This will include, but not be limited to: Scrutinising investment agreements and related legal documents. Interpreting capitalisation tables and other relevant portfolio company records Checking information to companies house records. Collaborating with fund administrators. Liaising with the investment team and the legal and finance teams. Validating and correcting errors identified. Ensuring that there is a More ❯

email, and remote tools. Troubleshoot and resolve issues related to hardware, software, printers, and network connectivity . Log, track, and manage support tickets using the internal ITSM/ticketing system . Escalate unresolved issues to 2nd/3rd line support teams as needed. Assist with user account management (Active Directory, Microsoft 365). Support device setup , configuration … and deployment (laptops, desktops, mobile devices). Maintain accurate documentation of issues, fixes, and procedures. Deliver excellent customer service and communicate technical information clearly to non-technical users. Requirements Previous experience in a 1st line IT support or helpdesk role (minimum 1 year preferred). Strong knowledge of Windows 10/11 , Microsoft Office 365 , and basic networking More ❯