1st Line Support Engineer
- Hiring Organisation
- Working Solutions Recruitment
- Location
- Leeds, West Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £25000 - £28000/annum
1st Line IT Support Engineer – Leeds Salary: £25K – £28K Role Type: Permanent WSR are seeking a motivated 1st Line IT Support Engineer with at least 1 year of hands-on IT support experience to join our MSP client’s growing … grow. Key Responsibilities Provide professional Tier 1 support to end-users via remote tools, phone and email, with opportunities to assist on 2nd Line tasks • Log, triage and resolve incidents & service requests within SLA timeframes • Manage and update ticket queues, ensuring clear documentation of troubleshooting steps and progress ...