leeds, west yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
The Adecco Group
Senior Project Manager | Lead Integrator | Banking | Mortgages | Business & Technology Change | Halifax | 6 Months Contract | £750/day Inside IR35 | Our client is seeking Lead Integrator/Senior Project Manager for a role that covers both business and technology change. You will coordinate dependencies between the Lab, stakeholders, platforms, Group Executive Functions and 3rd parties as part of complex and … This role covers both business and technology change. Previous experience within Financial Services/Banking is highly desirable. Your Essential Skills and Experience: Agile Methodology & Tools Implementation experience Stakeholder ManagementChangemanagement governance/methodology Proven experience in planning, tracking, road mapping Locations: Halifax Hybrid: 2 days in the office per week/3 days working from More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
collaboration with key stakeholders to ensure new and changed Products/Services are sufficiently and safely supported into Live service whilst meeting the expectations of customers. Use of effective ChangeManagement tools and processes ensuring the team actively engages in Change to ensure minimum disruption to IT services. Proven track record of leading in the definition and … design of the support model which includes policies, processes, people and technology in alignment with agreed strategy and Service Management process and policies to meet the needs of the Business. Demonstrable experience for the leading and implementation of customised activities or interventions required to support delivery of Business outcomes for their portfolio. You drive a proactive approach to forecasting … to Digital and operational stakeholders. Proven ability to demonstrate detailed knowledge and understanding of Digital Products and Services. Act as an escalation point and support the definition, negotiation, and management of Service Management provision, along with associated SLAs and internal OLAs for Products/Services within the Portfolio. Identify clear pathways for resolution and engage with relevant stakeholders More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Bank of England
do or a project meeting to attend, where you'll be modernising the Bank through the services you're responsible for. After that, you may draft and raise a change request through the Bank's formal processes to change or update a policy in the Teams Admin Center the following week. If you're in the office, you … services at scale Strong understanding of Microsoft 365 technologies including Teams, SharePoint Online, Entra ID, and Microsoft 365 Office suite of applications Excellent written and verbal communication and stakeholder management skills Essential Criteria We are interested in hearing from candidates who have the following capabilities: Strong problem-solving skills and a proactive mindset Ability to translate technical concepts for … and developing services beyond just fixing issues Desirable Criteria It would also be beneficial, but not necessary, to have some of the following: Knowledge of ITIL practices and service management Experience in regulated or public sector environments Exposure to data governance, compliance, or security frameworks Experience with Power Platform (Power Apps, Power Automate, Power BI) Experience with Microsoft Copilot More ❯
third line support teams. Main duties of the job To work within a team and provide first line ICT support services within the Trust using ITIL processes of Incident Management, Service Requests and an understanding of Problem and Change Management. Day to day working with a computerised telephone call handling system to efficiently handle incoming calls to the More ❯