2 of 2 Remote/Hybrid Customer Engagement Jobs in Leeds

Development and Account Management teams. Job Purpose To provide comprehensive administrative and operational support to the Sales team, ensuring smooth sales operations through efficient customer communication, accurate quote generation, diligent CRM maintenance, and effective marketing support. The role is crucial in enabling the Business Development and Sales team … focus on revenue-generating activities whilst maintaining exceptional customer service standards and operational excellence. Responsibilities · To provide first-line customer communication support, responding to customer enquiries via phone, email, and online channels in a professional and timely manner · To prepare, generate, and distribute customer quotations ...

experience delivering into/or working in NHS-facing environments or commercial health IT to apply their clinical and commercial expertise in a specialist, customer-focused role within an expert organisation.You will work at the intersection of clinical practice, digital decision support and commercial partnership, supporting NHS customers … maximise the value, adoption and impact of FDB’s solutions. Building on your existing knowledge and experience, you will take ownership of customer relationships while contributing directly to retention, growth and long-term partnership success.To support you in this role, we offer a structured onboarding plan and ongoing development ...